OTC AR Analyst – Bristol Myers Squibb – Buenos Aires, Buenos Aires

En Bristol Myers Squibb, nos inspira una sola visión: transformar la vida de los pacientes a través de la ciencia. En oncología, hematología, inmunología y enfermedades cardiovasculares, y una de las líneas de producción más diversas y prometedoras de la industria, cada uno de nuestros apasionados compañeros contribuye a innovaciones que impulsan cambios significativos. Aportamos un toque humano a cada tratamiento en el que somos pioneros. Únete a nosotros y marca la diferencia.

POSITION PURPOSE:
Responsible for handling AR and collection risk including collection of overdue invoice activities, escalation of inquiries identified through collection activities, analysis of blocked customer orders and requesting of credit notes where appropriate to address open AR balances

JOB RESPONSIBILITIES:
 Understand collection policy and procedures
 Understand the full end to end order to cash life cycle in order to sufficiently perform customer collection activities and resolve customer complaints/inquiries
 Analyze AR balances for assigned customers and determine/prioritize collection activities as appropriate
 Identify appropriate customers and block orders in support of resolving past due collection issues
 Monitor blocked orders due to credit and propose / approve (based on GOA) releases regularly
 Release blocked orders held for collection reasons based on customer situation and feedback. Seek business approval as needed to release orders/take appropriate actions
 Contact customers to prevent and resolve past due AR
 Match and apply payments to customer invoices
 Post payments to AR ledger and reconcile to daily cash receipts
 Generate debit memos based on short payments
 Open credit notes and apply to open items as appropriate, request other credits to be reimbursed
 Manage Disputes related to Collections
 Execute dunning strategies
 Escalate collection issues to business as needed
 Propose write-offs of incorrigible debt / accounts for approval by the Local Team and Business Units
 Prepare management reports including reports on aged debt, DSO, and other KPI and SLA measures as required
 Prepare reporting and documentation for consumption by other departments (e.g. A/R ledger activity report, Bad Debt calculation details for General Accounting)
 Perform operational SLA and KPI reporting and tracking
 Perform credit and debit memos activities
 Process Master Data records: creation and modification of customers, materials and pricing conditions.

ADDITIONAL RESPONSIBILITIES:
 Support internal and external audits
 Support special Order to Cash projects

KNOWLEDGE, SKILLS, and COMPETENCIES:
Education/Experience
 Four-year undergraduate degree
 Pharmaceutical industry experience preferred
 Fluent in English and Portuguese Language.
Functional
 Strong interpersonal skills
 Ability to assess and promptly resolve problems
 Strong quantitative and analytical skills
Technical
 Ability to use SAP
 Advance knowledge and use of office productivity tools (MS Office, Lotus Notes, etc.)

En todo el mundo, nos apasiona tener un impacto en la vida de los pacientes con enfermedades graves. Con el poder de aplicar nuestros talentos individuales y perspectivas diversas en una cultura inclusiva, nuestros valores compartidos de pasión, innovación, urgencia, responsabilidad, inclusión e integridad sacan a relucir el mayor potencial de cada uno de nuestros colegas.

Bristol Myers Squibb reconoce la importancia del equilibrio y la flexibilidad en nuestro entorno de trabajo. Ofrecemos una amplia variedad de beneficios, servicios y programas competitivos que brindan a nuestros empleados los recursos para perseguir sus metas, tanto en el trabajo como en su vida personal.