Academic Counsellor (Tele-sales)

The Role:As an Academic Counsellor you will be responsible for advising customers on the features, benefits and uses of Shikho and ultimately growing the customer base by driving multi-year and multi-product sales. The role means you will have to focus on building deep relationships with new and existing customers via cold-calling. We are looking for experienced sales professionals who are looking to take their career to the next level by working for an internationally venture backed fast growing technology start-up.

Key Roles & Responsibilities:

• Advise students and parents for their learning needs through structured counselling sessions.
• Fix appointments and conduct online demo sessions on a daily basis alongside follow up sessions.
• Understand customer profile and their specific problems to explain the implications of ineffective learning methods.
• Create the need for smart learning and advise student-parent to buy a Shikho subscription as a solution.
• Handle objectives and price negotiations with respect and credibility to generate sales revenues.
• Continuously learn and upgrade product knowledge and sales skills to achieve and exceed growing sales targets.
• Possess a sound knowledge and understanding of consumer (students and parents) behavior.

Ideal Profile:

• Understand customer psychology and is able to empathize with students and parents.
• Ability to drive commercial goals by meeting sales targets.
• Has studied the Bangla medium National Curriculum for SSC and HSC and has a very good understanding of the curriculum and syllabus.
• Enthusiastic and willing to work relentlessly to achieve and exceed sales targets to drive commissions and career progression.
• Thrive in a fast-paced and self-driven working environment.
• Have really good communication skills in Bangla
• Has minimum 6 months of Tele-sales/Call center experience in direct-to-consumer target-driven roles.

The important bits:

• Job type: Contractual, 6 Days a Week (Saturday to Thursday), 10:00AM to 7:00PM (or equivalent hours)
• Location: Dhaka, Bangladesh
• Department: Sales
• Reporting to: Tele-sales Manager
• Salary: 12k to 14k salary, Additional KPI and handsome sales incentive for achieving sales targets
• Annual and Sick Leaves
• Awesome working culture and ability to progress quickly within the organisation
• Opportunity of Promotion within 3 months based on performance
• Opportunity to grab a full-time position

About Shikho:Shikho is a Bangladeshi education technology start-up with a mission to democratize access to high-quality education. It has recently raised $1.3m USD of investment and is backed by several global top tier investors, including Silicon Valley based EdTech global investment specialists Learn Capital, New York based venture capital firm Anchorless Bangladesh, Singapore based venture capital firm Wavemaker Partners, as well as the Founder and CEO of American EdTech, Teachable. Shikho aims to build a holistic learning ecosystem for a digitally enabled Bangladeshi student population, across primary, secondary, and tertiary education.

Shikho in the News:

Bangladeshi edtech Shikho closes seed investment of USD 5.3 million

Shikho raises new investment from SAJIDA Foundation, international investors to expand reach and impact

Shikho: Transforming lives, one student at a time

Shikho making its mark on Forbes list

Shikho and its Founder, Shahir Chowdhury featured in Bloomberg New Economy 2023 Catalysts