Sales Manager, Bangladesh

Job description:

Position Title

Sales Manager, Bangladesh

Reports To

Regional Manager-South Asia, Middle East & Africa

Position Summary

• Manage and grow sales within the assigned territory by building strong relationships with key accounts, identifying new business opportunities, and achieving revenue targets. The role requires a deep understanding of the respective market, including business culture, regulatory environment, and market trends.
• Responsible for providing exceptional customer service and support, conducting sales presentations and product demonstrations, preparing proposals, and negotiating contracts, and collaborating with other departments to ensure a seamless customer experience.

Key Accountability

• Strategize and direct the execution of commercial initiatives for the region to ensure effective delivery of key deliverables and respective revenue targets.
• Responsible for negotiating and contracting with Business Partners: Travel agents, TMC’s and Corporate Accounts
• Manage the MAB GSA team across the market/region, working with them to deliver the strategy and relevant activity.
• Manage all day-to-day aspects of MAB operations in the market/region, including all people and performance including recruitment or selection of right candidates for the jobs, financial and general office management issues.
• Monitor, analyze and review the region’s sale performance, routes profitability, cost of sales and industry performance indicators to ensure any performance gaps are rectified in a timely and efficient manner.
• Build and maintain goodwill and relationship with the Travel, Media, Corporate Business Partners, Tourism Boards, Local authorities, Consulate/High commission and attend industry functions on a regular basis to establish contacts, network and promote the interests of the airline.
• To lead and coach team members within the region to ensure both commercial and operations action plans are executed effectively and seamlessly.
• Managing operations including approvals of all on-ground activity/implementations through appointed General Sales Agents to ensure smooth operations in most cost-effective manner.
• Responsible for recruiting and managing staff (direct or under GSA payroll), including performance monitoring, and possible mentoring and training.
• Managing clients in all markets to effectively communicate policies, direction and mitigate resistance.
• Oversee all administrative functions including representing the company at various government agencies, legal entities, vendors etc as and when required.

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Qualifications & Working Experience

Bachelor’s degree in business, Marketing, or related field

Minimum of 8-10 years of experience in sales, with a focus on Bangladesh market.

Area of Experience

• Strong understanding of Bangladesh market and corporate sector, including business culture, regulatory environment, and market trends.
• Proven track record of achieving sales targets and managing a sales pipeline.
• Managing GSA operations would be an added advantage

Personality Traits

• Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and stakeholders.
• Strong analytical and problem-solving skills, with the ability to identify opportunities for growth and improvement.
• Results-driven, with a focus on delivering exceptional customer service and exceeding customer expectations.
• Ability to work effectively under pressure, manage multiple priorities, and meet tight deadlines.

Profile description:

Key Accountability

• Strategize and direct the execution of commercial initiatives for the region to ensure effective delivery of key deliverables and respective revenue targets.
• Responsible for negotiating and contracting with Business Partners: Travel agents, TMC’s and Corporate Accounts
• Manage the MAB GSA team across the market/region, working with them to deliver the strategy and relevant activity.
• Manage all day-to-day aspects of MAB operations in the market/region, including all people and performance including recruitment or selection of right candidates for the jobs, financial and general office management issues.
• Monitor, analyze and review the region’s sale performance, routes profitability, cost of sales and industry performance indicators to ensure any performance gaps are rectified in a timely and efficient manner.
• Build and maintain goodwill and relationship with the Travel, Media, Corporate Business Partners, Tourism Boards, Local authorities, Consulate/High commission and attend industry functions on a regular basis to establish contacts, network and promote the interests of the airline.
• To lead and coach team members within the region to ensure both commercial and operations action plans are executed effectively and seamlessly.
• Managing operations including approvals of all on-ground activity/implementations through appointed General Sales Agents to ensure smooth operations in most cost-effective manner.
• Responsible for recruiting and managing staff (direct or under GSA payroll), including performance monitoring, and possible mentoring and training.
• Managing clients in all markets to effectively communicate policies, direction and mitigate resistance.
• Oversee all administrative functions including representing the company at various government agencies, legal entities, vendors etc as and when required.

Area of Experience

• Strong understanding of Bangladesh market and corporate sector, including business culture, regulatory environment, and market trends.
• Proven track record of achieving sales targets and managing a sales pipeline.
• Managing GSA operations would be an added advantage

Personality Traits

• Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and stakeholders.
• Strong analytical and problem-solving skills, with the ability to identify opportunities for growth and improvement.
• Results-driven, with a focus on delivering exceptional customer service and exceeding customer expectations.
• Ability to work effectively under pressure, manage multiple priorities, and meet tight deadlines.

We offer:

We are a community of people dedicated to helping our customers fulfill not just their travel needs but their travel dreams.
We believe in hard work, and we believe in each other.
Bringing your best means you thrive in our fast-paced, entrepreneurial environment where everyone has the chance to practice leadership, create innovation and make a difference.
Giving you our best means we help you move beyond your potential and reward you along the way.
We offer competitive benefits and compensation commensurate to our industry and your experience.
We offer performance-based incentive programs bolstered by learning courses that cover technology refreshers to leadership development.
We offer generous travel benefits
We offer you the chance to help us build a new national icon so we become the pride of the people of Malaysia and the first choice of travelers around the globe.
With nearly 12,000 employees in 53 cities, we focus on safe, on-time and friendly travel. Malaysia Airlines offers you a world of opportunities to be your best.

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·         Our Culture

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We are Professional – We are Progressive – We are Connected- We are Open – We build trust and understanding by being approachable and sharing information.

Please apply through the MAG careers page:  https://career10.successfactors.com/sfcareer/jobreqcareer?jobId=20101&company=malaysiaaiP