Bilingual (French)Customer Service Representative – REMOTE!

Our client in the Automotive industry is seeking a BILINGUAL CSR to join their team ASAP. The ideal candidate must be able to work from 9 am to 5 pm – Monday to Friday.

This is a temporary to permanent role starting ASAP.

Roles and Responsibilities

• Apply daily liens on financed vehicles and request the radiation once paid
• Daily follow up with our dealers who have ownerships out
• Calls documented accompanied by precise notes entered into the system
• For accounts concerned, perform daily data entry and complete the codification of loans
• Conduct extensions and other account maintenance
• Communicate with customers regarding vehicles sold at auction and request payment of
• outstanding loan
• Answer the phone in a friendly and professional manner.
• Answer questions, take the necessary actions required, and follow up with the customers
• if necessary
• Other related duties

Qualifications and Experience

• Ability to become knowledgeable in all areas of the company
• Must possess excellent customer service attitude / skills by being personable with ability
• to regain control of conversation going in the wrong direction .Ability to communicate and listen to employees as well as supervisors.
• Organization and timely follow up skills are essential

APPLY NOW!