Cashier/Customer Service – Cheese Boutique

Responsibilities

• Greet customers when entering or leaving the store
• Answers routine billing questions/issues from customers.
• Scan goods and ensure pricing is accurate
• Process credit and debit cards, helping customers use processing equipment.
• Count money back to customer in an accurate and concise manner.
• Inform customers about services available and assesses customer needs.
• Examine products being purchased for damages and price accuracy.
• Resolve customer complaints, guide them and provide relevant information
• Coordinate with staff for product inquiries and price checks.
• Resolve escalated issues with angry customers.
• Help stock shelves in proximity of the cash register.
• Issue receipts, change or gift certificates
• Redeem gift certificates
• Cross-sell products and introduce new ones
• Maintain clean and tidy checkout areas
• Bag, box or gift-wrap packages if need be

Requirements

• Work experience as a Retail Cashier or in a similar role in sales
• Basic PC knowledge
• Familiarity with electronic equipment, like cash register and POS
• Good math skills
• Strong communication and time management skills
• Customer satisfaction-oriented
• High school degree

Job Types: Full-time, Permanent

Salary: From $15.00 per hour

Additional pay:

• Overtime pay

Benefits:

• Store discount

Schedule:

• 8 hour shift

Experience:

• sales: 1 year (preferred)
• customer service: 1 year (preferred)

Work remotely:

• No