contact centre agent – customer service – Neptune Technology Group Canada Co.

• or equivalent experience

Business Equipment and Computer Applications

• Internet
• MS Outlook

Work Setting

• Public utilities

Specific Skills

• Address customers’ complaints or concerns
• Maintain records and statistics
• Answer inquiries and provide information to customers

Security and Safety

• Criminal record check

Work Conditions and Physical Capabilities

• Fast-paced environment
• Repetitive tasks
• Attention to detail

Personal Suitability

• Effective interpersonal skills
• Flexibility
• Team player
• Excellent oral communication
• Excellent written communication
• Client focus
• Reliability
• Organized

Workplace information

• Remote work available