You will
Influence by making sure customer service teams align with our new focus on delivering exceptional customer experience
Demonstrate your potential for advancement in a growing company that seeks to develop talent and support your career growth
Enjoy visibility; you will be subordinate to the director and in our flat organization there are several levels between you and senior leaders
Become a part of the company
Reporting to the Director of Customer Service, you will directly manage the team and provide leadership to two executives, each leading a team of similar size. You will be responsible for direct management
Developing skills and efficiency and building effective customer service relationships will be two important challenges.
To be a suitable candidate for the position of Customer Service Manager, you will have
Experience with clients (or sales)
A proven track record in cross-functional change management
Job Types: Full-time, Permanent
Salary: $3,500.00-$4,500.00 per month
COVID-19 considerations:
We take all additional precautions in connection with COVID-19
Education:
- AEC / DEP or Skilled Trade Certificate (preferred)
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