Customer Service (live chat/from home) – Christopher Lenz Consulting

Day to day duties include:

• Responding to client enquiries via phone and providing accurate and relevant information
• Adhering to departmental KPI expectations and call volume requirements
• Abiding by the APS Code of Conduct and values with internal and external stakeholders
• Provision of customer service excellence

Skills and experience required:

• Sound interpersonal and communication skills
• Good attention to detail with a sound focus on quality
• A strong level of resilience, ability to work with KPI’s
• Excellent time management
• Proven good accountability and time management
• The ability to work with various systems and software packages

Job Types: Full-time, Part-time

Salary: $20.00-$25.00 per hour

Schedule:

• Monday to Friday