We are looking for an enthusiastic Full-Time receptionist to join our well-established general dentistry office in the East side of Edmonton. We are a 2-doctor dental practice operating as a non-corporate organization. Previous dental reception experience is required (1 year). We currently have a well-integrated and experienced dental team in place, and we are looking for a team-oriented individual who shares our goal of providing high quality dental care to our patients.
Expected working hours are Mon-Thurs 8AM to 4PM, and Fridays 8AM to 2PM (36 hours)
We have recently upgraded to digital x-rays and digital charting, and we have put in place stringent Covid-19 safety protocols.
Job Duties
- Booking & confirming appointments
- Answering & returning phone calls & messages
- Managing the schedule and filling cancellations
- Checking insurance coverage and updating coverage before patient arrives
- Collecting payments
- Collecting overdue payments and resubmitting unpaid claims to insurance
- Recalling patients on a regular basis and calling overdue patients
- Sending pre-authorizations and following-up with patients
- Managing office e-mail account including but not limited to direct deposit payment reconciliation, patient e-mails, digital letters/x-rays from specialist offices
- Performing End-of-day and End-of-Month procedures
Requirements
- Minimum 1 year dental reception experience
- Experience with Gold Dental Management software preferred
- Must be computer proficient and able to learn new software easily (eg: CADI, Secure Send)
- Excellent in-person and on-the-phone communication skills
Attractions
- Free parking
- Paid vacation and in-house dental
- No evenings!
- One half Saturday per month (Optional)
Job Type: Full-time
Salary: $25.00-$30.00 per hour
Benefits:
- Dental care
Schedule:
- Day shift
COVID-19 considerations:
Indoor mask policy in effect. High-touch surfaces are frequently sanitized. All staff members are 100% vaccinated. Air filters are present in all operatories and waiting room.
Application question(s):
- Do you have proof of Covid-19 vaccination?
Experience:
- dental reception: 1 year (preferred)
Work remotely:
- No
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