The Administration role is responsible for the delivery of all client content and overseeing all administrative functions related to client delivery and support. This includes preparing & overseeing photos, videos, 360, floor plans and virtual staging. The role will also be responsible for client communications related to quality, delivery, and general training and support for working with OTBx products and services.
Core Competencies
- Attention to Detail
- Customer Focus
- Communication & Planning
- Positive Energy & Stress Management
- Team Work
- Efficiency Planning
- Time Management
- Adaptability / Flexibility
- Innovative Thinking
- Decision Making and Judgement
- Planning and Organizing
- Problem Solving
- Result Focus
- Accountability and Dependability
- Ethics and Integrity
- Responsiveness to Client Demands
- Quality Standards
- Leadership
- Coaching and Mentoring
- Staff Management
- Enforcing Laws, Rules and Regulations
- Mathematical Reasoning
- Development and Continual Learning
Job Duties
- Ensuring content is delivered on time
- Reviewing Client Details and Pinned Notes to ensure accuracy of deliverables
- Coordinating Quick Fix changes with OTBx team as required
- Updating job progress status
- Supporting deliverables support team for accuracy, quality and on-time delivery
- Identifying missing content or quality related concerns before they arrive to client
- Preparing 360 tours, Floor Plans, Virtual Staging & Feature Sheets for delivery
- Archiving 360 tours after 90 day expiry
- Reviewing videos for accuracy and quality
- Invoicing Support
- Preparing communication templates for clients
- Collecting client feedback and sharing overall improvements to quality/process
- Writing and distributing reports monthly to the senior management team
- Acting as official representative of Outside the Bx Inc. as needed
- Overseeing Outside the Bx Inc. overall responsiveness and client satisfaction
- Communicating directly with clients, techs and team on a daily basis via phone, email and text.
- Responding to Outside the Bx Inc. correspondence related to deliverable changes, editing and forwarding correspondence as needed
- Maintaining overall client satisfaction around on time delivery of quality products
- Ensuring editing team has acted on required content and client/job notes
- Overseeing on-time delivery of all content
- Developing and enforcing OTBx standards for content delivery
- Streamlining processes for preparing and delivering content.
- Assisting other staff members as needed
- Develop and promote initiatives consistent with corporate business goals and objectives
- Maximize brand value through the development of additional revenue streams and new opportunities
- Ensure all client touch points related to content delivery conform to brand identity and ongoing brand management
- Collaborate with sales, production, and operations personnel to ensure quality, innovation and speed are maintained and continually improved for all deliverable related work.
- Collaborate with both inside and outside Sales Representatives to identify customer needs
- Attend relevant trade show and convention appearances in order to build relationships and promote the organization’s initiatives
- Monitor, evaluate, and report on deliverable related activities; make recommendations based on findings/opportunities discovered
- Perform other duties as necessary.
To learn more about OTBx visit our website here:
https://otbxair.com/about-us/
Job Type: Permanent
Salary: $38,000.00-$45,000.00 per year
Benefits:
- Work from home
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends
COVID-19 considerations:
https://otbxair.com/covid-19/
Application question(s):
- Do you have any experience working in the real estate industry?
Experience:
- administrative: 3 years (preferred)
Work remotely:
- Yes
Apply for Full Time Administrator – Outside The Bx Inc..
Job vacancy Full Time Administrator – Outside The Bx Inc. and Full Time Administrator – Outside The Bx Inc. Salary. Full Time Administrator – Outside The Bx Inc. address.
