Medical Receptionist – Keele Street Surgery

Company description

Physician office

Job description

Fast-paced physicians’ office looking for a medical receptionist to work alongside three surgeons and one additional office assistant. The successful candidate must be a team player, have excellent customer service/interpersonal skills, and ability to multi-task.

Responsibilities:

• Answering telephone calls and emails from patients in a pleasant manner; take messages/redirect emails as necessary
• Scheduling and booking appointments, tests, procedures for patients
• Managing incoming and outgoing reports and calendar on electronic medical record
• Greeting patients and managing patient flow throughout the clinic
• Stocking and cleaning exam rooms
• Contacting patients as per physicians’ directions

Other requirements:

• Strong written and verbal communication skills in English
• Strong interpersonal skills and ability to relate to and work well with a diverse group of individuals; ability to effectively convey factual information and detailed explanations
• Experience using Accuro EMR, or other similar online patient database would be an asset
• Discretion and initiative when dealing with confidential information and responding to inquiries
• Meticulous attention to details

Job Types: Full-time, Permanent

Salary: $18.00-$22.00 per hour

Benefits:

• On-site parking
• Paid time off

Schedule:

• Monday to Friday

COVID-19 considerations:
All patients, visitors and clinic staff must wear a mask and wash hands frequently. All staff must be fully vaccinated against COVID-19.

Education:

• Secondary School (required)

Experience:

• Receptionist: 1 year (preferred)

Language:

• English (required)

Work remotely:

• No