Night Auditor – Canadian Rocky Mountain Resorts

To balance revenues from all outlets and provide efficient and courteous service to all guests of the Lodge.
Responsibilities

• Balance daily revenues for Rooms and F&B by pulling reports and exporting information in to Excel spreadsheets.
• Troubleshoot any areas that do not balance or cash outs that are not recorded by F.D. Agents or F&B servers/managers.
• Process billing for third-party booking agents (e.g. Expedia).
• Compile accurate data for the Lodge Manager, Owners and Controller.
• Complete the day and roll the system to the new day.
• Complete biweekly balances for the officer accounts.
• Ensure that accounts are rolled on a biweekly basis for payroll and accounting purposes.
• Perform Front Office and Bell Duties as required; including room reservations, check-ins and check-outs.
• Deal with guest issues as they arise – ensure that the guest requests are met and relevant information is passed on to the day shift.
• Handle any complaints or deliveries at night in conjunction with the night cleaner.
• Monitor the security of the property overnight and liaise with external security staff.
• Provide communication to all departments re: activity during the night.
• Ensure guest check in, departure information is correct and accounts are accurate for billing.
• Create nightly reports; daily sales report, journal, breakdown and deposit sheets.
• Compile month reports, log revenue, complaints, comments and reservation totals.
• Assisting the Admin with data entry during the night when required.

Required Skills

• revious Front Office or Audit experience preferred.
• Accounting experience or education is an asset.
• Experience with Opera and Squirrel systems preferred an asset.
• Excellent interpersonal, verbal and written communication skills.
• Detail oriented with strong numerical and problem solving abilities.
• Highly organized and self- motivated.
• Strong computer skills are required, in particular a proficiency with Microsoft Office applications.
• Must have the ability to work independently and remain calm in the event of situations arising during the night.
• Full Driver’s License is an asset

Job Type: Full-time