Receptionist – First Credit Union

First Credit Union is looking for a team-oriented individual to assist our members by greeting our members and responding to inquiries as a full-time Receptionist. The successful candidate must commit to the service standards of First Credit Union and possess the ability to work in a fast-paced environment. With experience in financial services or in a retail environment, a desire for continuous learning, and the ability to foster business development, they’ll also have the ability to multi-task, have excellent organizational skills and maintain a high level of professionalism.

More specifically, this role is responsible for:

• Greeting members and responding to inquiries, identifying needs, and escorting members to the appropriate area.
• Supporting the contact center, responding to member telephone and email inquiries as needed.
• Opening, sorting and routing incoming and outgoing mail.
• Ensuring a high personal standard of service and performance by actively participating in other duties assigned.

Minimum Qualifications:

• Secondary School Diploma.
• Two years of experience in the financial, retail, or hospitality industry.
• Strong computer skills with proficiency in MS Office.
• Thorough knowledge of account, lending, and deposit products and services and related policies, procedures, and documentation requirements.

The necessary skills to be successful in this position include:

• Ability to communicate effectively, both orally and in writing.
• Ability to multi-task and problem solve, with strong organizational skills and emphasis on time management and prioritization.
• Strong interpersonal skills with a service-oriented focus.

Why work for us?

• Take advantage of opportunities for career development including continuous training, education support, and career planning.
• Embrace our commitment to employee wellness including a comprehensive employee and family assistance program.
• Enjoy a competitive compensation package.
• Be part of a company that is dedicated to making a meaningful community impact.

Who should apply?
To support employment equity and diversity in the workplace, we welcome applications from all groups, including visible minorities, Indigenous Peoples, persons with disabilities, persons of diverse sexual orientation, gender identity or expression (LGBTQ2S+), and others who may contribute to diversity at First Credit Union. We also recognize unique styles, perspectives, and beliefs that support a diverse, respectful, and inclusive work environment.

Reference ID: 104

Application deadline: 2021-11-12

Expected start date: 2021-11-15

Job Types: Full-time, Permanent

Salary: $22.31-$26.09 per hour

Benefits:

• Dental care
• Employee assistance program
• Extended health care
• On-site parking
• Paid time off
• Vision care

Schedule:

• Day shift
• Monday to Friday

Education:

• Secondary School (required)

Experience:

• financial, retail, or hospitality: 2 years (required)

Work remotely:

• No