VICTIM WITNESS SERVICES WORKERS – Ministry of the Attorney General

Do you have a passion to support diverse groups of clients and understand crisis management? Are you a dedicated professional whom can engage empathetically and support your team in an inclusive and challenging work environment?

If so, consider this role as a Victim Witness Service Worker to provide a full range of services to victim/witnesses of crime, including needs assessment, crisis intervention, emotional support and referrals, and to participate in stakeholder networks and public education. The Victim/Witness Assistance Program provides information, assistance and support to victims and witnesses of crime to increase their understanding of, and participation in, the criminal court process.

Please note: This competition may be used to fill upcoming temporary positions in the Ontario Superior Court of Justice and/or Ontario Court of Justice, Toronto Region within 14 months of the posting closing date.

What can I expect to do in this role?
You will be:

• Providing information/support/assistance to vulnerable clients
• Managing/coordinating assigned high volume of cases
• Acting as a liaison/maintaining networks to advocate the needs/interests of clients
• Participating in projects/committees/public education activities
• Preparing statistical reports

How do I qualify?

** Important Pre-Assignment Application Process**
As part of the application process, please provide a written response of 250 words or less to describe the following:

Describe a time when you supported a vulnerable client that was experiencing trauma. How did you approach this situation?

Please write your full name at the top of your pre-assignment response and include with your cover letter and resume and upload under ONE attachment. Applications that do not have the pre-assignment included will NOT be considered in the screening stage.

Technical Knowledge
You have

• demonstrated skills in providing services to victims of crime and/or marginalized/vulnerable clients meeting their special needs.
• proven experience working with victims/witnesses of crime, specifically of domestic violence, sexual assault, child abuse, homicide and death related cases.
• comprehensive knowledge of and demonstrated skills/ability in providing services to victims of crime and or/marginalized/vulnerable clients.

Analytical, Judgement and Problem Solving Skills

• You can deal with client issues, interact with stakeholders and recommend services improvements.
• You have ability to apply program policies, relevant legislation and guidelines to assess clients immediate risks, to consider various alternatives and to select and apply the best plan of action to meet unique needs.
• You can foster co-operation of services providers in implementing new or enhanced services and bring contentious matters to Manager.

Communication, Interpersonal and Teamwork Skills

• You can deal effectively and appropriately with a diverse clientele and liaise effectively with criminal justice partners.
• You possess demonstrated ability to network effectively with community agencies, work with diverse communities and be sensitive to their needs.
• You can write reports, case file summaries, and assist in developing and conducting training programs.
• You can work effectively in an inclusive team environment.

Case Management/Organizational and Planning Skills

• You have demonstrated ability to manage a large caseload independently.
• You can prioritize work in an environment of demanding multiple deadlines

Computer Skills

• You have demonstrated knowledge of MS Office Software and working with database systems.

OPS commitment to diversity, inclusion, accessibility, and anti- racism:
We are committed to build a workforce that reflects the communities we serve and to promote a diverse, anti-racist, inclusive, accessible, merit-based, respectful and equitable workplace.

We invite all interested individuals to apply and encourage applications from people with disabilities, Indigenous, Black, and racialized individuals, as well as people from a diversity of ethnic and cultural origins, sexual orientations, gender identities and expressions.

Visit the OPS Anti-Racism Policy and the OPS Diversity and Inclusion Blueprint pages to learn more about the OPS commitment to advance racial equity, accessibility, diversity, and inclusion in the public service.

We offer employment accommodation across the recruitment process and all aspects of employment consistent with the requirements of Ontario’s Human Rights Code. Refer to the application instructions below if you require a disability-related accommodation.
Additional Information:

Address:

• 1 Temporary, duration up to 6 months, 720 Bay St, Toronto, Toronto Region, Vulnerable Sector Check
• 1 Temporary, duration up to 6 months, 2201 Finch Ave W, Toronto, Toronto Region, Vulnerable Sector Check
• 1 Temporary, duration up to 24 months, 2201 Finch Ave W, Toronto, Toronto Region, Vulnerable Sector Check
• 1 Temporary, duration up to 24 months, 401 Bay St, Toronto, Toronto Region, Vulnerable Sector Check
• 1 Temporary, duration up to 24 months, 720 Bay St, Toronto, Toronto Region, Vulnerable Sector Check
• 1 Temporary, duration up to 24 months, 1000 Finch Ave W, Toronto, Toronto Region, Vulnerable Sector Check
• 1 Temporary, duration up to 24 months, 361 University Ave, Toronto, Toronto Region, Vulnerable Sector Check
• 1 Temporary, duration up to 24 months, 1911 Eglinton Ave E, Scarborough, Toronto Region, Vulnerable Sector Check
• 2 Temporary, duration up to 24 months, 444 Yonge St, Toronto, Toronto Region, Vulnerable Sector Check

Compensation Group:
Ontario Public Service Employees Union

Understanding the job ad – definitions
Schedule:
6

Category:
Administrative and Support Services

Posted on:
Monday, November 8, 2021

Note:

• The successful candidate will be required to undergo a satisfactory criminal reference check prior to the commencement of employment.
• In accordance with the Ontario Public Service (OPS), Employment Screening Checks Policy (ESCP), the top candidate(s) may be required to undergo a security screening check. Refer to the above to determine the screening checks that are required for this position.

  Required security screening checks along with your written consent, will be sent to the Transition and Security Office (TSO), Talent Acquisition Branch (TAB), HR Service Delivery Division (HRSDD) to evaluate the results. If applicable, the TSO, with your written consent, will request and obtain any additional employment screening checks that were not obtained directly by you.

  A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position. The employment screening check(s) will only be reviewed and evaluated by the TSO for the purpose of making a security clearance decision. The details of an individual’s employment screening check(s) will be considered in specific relation to the duties and responsibilities of the position being filled. Employment screening check records will be maintained by the TSO and kept strictly confidential.

• Effective October 1, 2021, the OPS COVID-19 Safe Workplace Directive requires all Ontario Public Service employees to provide proof they are fully vaccinated, meaning they are fully vaccinated as defined by the Ministry of Health (refer to: COVID-19 Fully Vaccinated Status in Ontario), including 14 calendar days have passed since receiving their final dose of the COVID-19 vaccine.

  Employees who do not provide proof of full vaccination will be deemed ‘not vaccinated’ under the Directive and will be required to attend a vaccine education program and undergo regular rapid antigen testing. Employees who are not vaccinated under the policy with a valid medical exemption will not be required to attend a vaccine education program but must undergo regular rapid antigen testing.