Cabin Service Agent – Ofir

Cabin Service Agent

HOURLY WAGE / ANNUAL SALARY

Hourly Wage

ISS offers a competitive compensation package including Benefits, Paid Time Off, and a starting hourly salary of 15 .00 USD.

Key Purpose

Cleaning all areas of interior commercial aircraft including First class, Coach, Flight Deck, Lavatories, and Galleys. Work successfully with fellow employees and others. Understand and follow instructions, both verbal and written. Explain how to complete a task, understand instructions for task using basic communications skills.

Success Criteria

• Comply with safety rules, policies, and procedures

• Perform work assignments in a team when needed

• Follow all company procedures, policies, and rules

• Take direction and respond to supervision

• Communicate with the lead, supervisor, co-workers, managers, and customers professionally

• Present a professional appearance and conduct

• Understand customer service and satisfaction

Key Areas of Collaboration and Influence

• A solid commitment to the guest experience

• Always remember safety first

• Build respectful relationships with all teammates and quests

• Willingness to take directions from all levels of management

• Coordinate activities with other internal departments

Ideal Candidate Experience

• Excellent verbal, written, and organizational skills required

• Must be a team player and committed to working in a quality environment

• Demonstrates exceptional customer service skills

Key Accountabilities

• Comply with safety rules, policies and procedures set forth by ISS Facility Services, Customer Airline, and Airport Authorities

• Recognize and understand safety signs and building warning systems

• Perform work assignments in a team with other employees

• Take direction and respond to supervision

• Perform repetitive tasks

• Operate/Drive ground equipment

• Use proper personal protective equipment

• Maintain clean work area

• Present a professional appearance and conduct

• Understand customer service and satisfaction

• Performing thorough security checks

• Wiping and disinfecting tray tables and other surfaces

• Picking up trash

• Checking for 100% compliance with safety cards onboard the aircrafts

• Lavatory cleaning

• Transporting trash and waste to proper disposal areas

• Restocking of supplies

• Vacuuming

• Dusting

• Cleaning areas, occupied break rooms, and trailer

Physical Demands & Work Environment

• Lifting and carrying up to 50 pounds

• Walking up and down stairs continuously

• Hearing Protection is required while working on the ramp

• Exposure to all outside weather conditions

• Will be working with chemicals in a confined space

As a global organization, ISS Group is committed to making the international community more resilient and just for all people. We encourage diversity and inclusion in their broadest terms, including ethnicity, race, age, gender, gender identity, disability, sexual orientation, religious beliefs, language, culture, and educational background. We look to lead our industry by example and to positively influence the market wherever we operate.

As a global organization, ISS Group is committed to making the international community more resilient and just for all people. We encourage diversity and inclusion in their broadest terms, including ethnicity, race, age, gender, gender identity, disability, sexual orientation, religious beliefs, language, culture, and educational background. We look to lead our industry by example and to positively influence the market wherever we operate.

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