Administrative Assistant – Front Office – Accor

Company DescriptionFairmont JakartaSituated in Senayan Square at the South end of Jakarta’s Central Business District, Fairmont Jakarta features 380 spacious guestrooms and 108 Fairmont branded suites. Additional features and amenities to the urban hotel include a number of lounges and several restaurants featuring a variety of culinary offerings. For corporate events and local galas, the hotel features 3,500 square meters of function space, including a 1,200 square-meter Grand Ballroom.Job DescriptionAdministrative Assistant – Front OfficeThe Administrative Assistant is responsible to support the operations of Front Office by ensuring the administrative works are in place and in order. Employment will be under local contract. Open for Indonesian citizens only.What’s in it for you:Employee benefit card offering discounted rates in Accor worldwide.Learning programs through our Academies.Opportunity to develop your talent and grow within your property and across the world!Ability to make a difference through our Corporate Social Responsibility activities.What you will be doing:Reporting to the Assistant Front Office Manager, the responsibilities and essential job functions include but are not limited to the following: Keeping the scheduling and attendance records of Front Office team members updated. Schedule and arrange all appointments for the Director of Rooms.Support internal hotel projects, bring forward daily items to act on appropriate tasks, tracking necessary action and updating reports as progress is made (i.e. annual budget, strategic plan etc.).Handle all office administration duties such as mail, phones, photocopying, office supplies, keep the filling system up-to-date.Respond to all enquiries promptly.Ensure good relationships with internal and external customers.Attend additional training suitable to the role. QualificationsYour experience and skills include:Minimum of 3 years executive administration experience, preferably within a hotel environment.Computer literacy a must, with a strong knowledge of Excel, Word, Outlook and PowerPoint.Bilingual in English and Bahasa Indonesia, both written and verbal, is required.Professional telephone manner and demeanor with a natural response to ‘smile’ on the phone.Excellent interpersonal, written and verbal communication skills.Previous experience with confidential information.Ability to prioritize and meet deadlines in a fast-paced environment.Team player with strong initiative and self-direction.Positive attitude. Good communication skills.Additional InformationOur commitment to Diversity & InclusionWe are an inclusive company and our ambition is to attract, recruit and promote diverse talent.”Why work for Accor? “Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS”