Customer Success Manager (Integration Architect) – Robert Walters

A Customer Success Manager (Integration Architect) job has become available at one of the biggest technology and consulting companies in Jakarta, Indonesia.

About the Customer Success Manager (Integration Architect) Role:

You will apply your technical skills to help our customers achieve their business outcomes with hybrid cloud and AI growth offerings.

Key Responsibilities:

• Be responsible for use case identification, solution architecture design, MVP builds, and adoption of growth offerings that run on Red Hat OpenShift
• Guide IT executives, through the changes needed to unlock the full value of hybrid cloud, show users how to get value out of their solutions, identify expansion opportunities
• Work with the renewal team to ensure execution of the renewal process

To be successful in this role, you should deeply understand customer business and technology needs.

Key Requirements:

• Demonstrated history of success as a consultant, pre-sales, technical account management, enterprise architect, or equivalent
• Technical understanding and hands-on experience with Containers, OpenShift, Value Prop, Use Cases, Competitive Differentiation
• Serve as a trusted technical expert for the customer’s cloud migration, deployment, and adoption of hybrid cloud and AI growth offerings
• A proven track record of leading technical conversations and persuading others to take action based on requirements and value provided by solutions
• Have handled difficult customers or situations and can demonstrate resolutions
• Willingness to take initiative and tackle things on your own
• Ability to navigate data and people to find answers
• Execute customer success plan to drive adoption post-deployment
• Understanding of enterprise software implementations, SaaS/IaaS/PaaS, and cloud applications

This is the biggest technology and consulting company worldwide.

If you are a passionate solutions architect and interested to bring the power of an open hybrid cloud and AI strategy to clients, this Customer Success Manager (Integration Architect) role is right for you.

Apply today to learn further.

Due to the high volume of applications we are experiencing, our team will only be in touch with you if your application is shortlisted.

A Customer Success Manager (Integration Architect) job has become available at one of the biggest technology and consulting companies in Jakarta, Indonesia.