Front Office Manager – PULLMAN

Job Description

Front Office Manager

A fantastic opportunity has become available for a talented and enthusiastic Front Office Manager to join our dynamic team of HEARTISTs at Pullman Jakarta Central Park.

What is in it for you:

Employee benefit card offering discounted rates in Accor worldwide

Learning programs through our Academies and the opportunity to earn qualifications while you work

Opportunity to develop your talent and grow within your property and across the world

Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:

• Outgoing, creative and eager to share the desire to deliver Accor values and HEARTIST philosophy.
• Have great communication skills and ability to develop a motivated cohesive team.
• Have excellent planning and organizational skills.

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We are 280,000 women and men placing people at the heart of what we do, and nurturing real passion for service and achievement Joining Accor means embarking on a unique life journey to imagine tomorrow’s hospitality.

To join our Group, please visit https://careers.accor.com/

Work Experience

The Front Office Manager is a key individual in achieving the goals and quality standards of the Front Office department. He/She must impact all elements of the department, from standards procedure of check in and check out to associate morale. He/She is responsible to budgetary goals and inter-departmental relations.

• Direct and co-ordinate overall activities of the Front Office Department
• Oversees and directs all aspects of Front Office operations which shall include the Executive Lounge
• Cooperates, coordinates and communicates with other Department Heads as required
• Manages the Front Office team to ensure maximum productivity, guest satisfaction and the selling of Accor Plus membership
• Conduct regular operational meetings to review, monitor, adjust and upgrade the performance of the Department as a whole, explaining new directions and policies and procedures at the same time.
• Assessing team members’ attendance and performance on a regular basis

Benefits

Local package and benefit shall applies