Front Office Executive – Hotel Evoma – Bengaluru, Karnataka

· Managing the front office desk.

· Handling check in & check out of guests

· Responsible for all Front Office Operations.

· Responsible for Managing guests, clients and candidates.

· Attending Incoming & Outgoing Calls (Including STD & ISD calls).Transferring calls to the concerned Depts.

· Proper coordination & updations of various department details as per enquires and records.

· Managing the front office area in terms of discipline as per company policy.

· House Keeping, Pantry’s query & Communicating & Directing Visitors & vendors.

· Responsible for courier Dispatches and courier receipts in India and abroad and maintaining records for the same.

· Process Guests telephone charge

· Process wake up calls

· Follow Guest privacy and security measures

· Respond to threatening ,Obscene or prank telephone calls

· Respond to dissatisfied Guests

· Should know airport transportation schedules

· Daily VIP list

· Location of all property facilities

· Help Guests learn to use the equipment in their rooms

· Process all Business calls in an efficient, courteous manner

REQUIREMENT:

QUALIFICATION – Graduation in Hotel Management

AGE – 23 Years

TOTAL WORK EXPERIENCE – 3 Years

RELEVANT EXPERIENCE – 1 Year

SALARY BAND – 1.5 lakhs / annum

Job Type: Full-time

Salary: ₹8,086.00 – ₹21,688.00 per month

Benefits:

• Cell phone reimbursement
• Health insurance

Schedule:

• Day shift
• Evening shift
• Morning shift
• Night shift
• Rotational shift

Supplemental Pay:

• Yearly bonus

Experience:

• total work: 3 years (Required)

Language:

• Hindi, Kannada (Preferred)
• English (Preferred)

Work Remotely:

Speak with the employer
+91 9123456789