Ecommerce Operation Manager | Connect with Global Retailers | Be Part of an Innovative New Project

Job Description ◆Duties
・ List products from our ZenPlus cross-border e-commerce mall on trending overseas e-commerce sites.
・ Explore potential collaborations with overseas e-commerce sites and malls and negotiate terms.
・Oversee the entire process from product registration to operational management.
・Analyze overseas market trends and competition, and formulate strategic listing plans.
・Coordinate with relevant internal departments to ensure smooth operations.
・Understand customer needs and maintain an appropriate product lineup.

◆Sample day at work ※Varies between teams
9~10 Morning routine: Arrive at work, get coffee, check-in with the ZenPlus team, catch up with emails
10~11 Research: Analyze overseas market trends and competition, and formulate strategic listing plans.
11~12 Weekly meeting with Sales team and Section Leader (confirm upcoming stores and report on current promotion status)
12~13 Lunch Break
13~15 Global Outreach: Proactively reach out to potential leads interested in collaborating with ZenPlus for product sales. Conduct meetings and negotiate contract terms to establish successful partnerships.
16~17 Operation Management: Coordinate with relevant internal departments to ensure smooth
operations in shipments and grasp customer needs to maintain an appropriate product lineup.
17~18 Wrap up: Check emails and KPI progress, touch base one last time with team members to update on what got done/didn’t get done, prepare for tomorrow

Company Info ◆ What you can expect from this position:
・ Achieve personal and professional growth with the opportunity to be involved in the launch of a new project for a globally expanding cross-border e-commerce company
・Promote collaborations with major overseas e-commerce sites and malls Work dynamically in a multicultural environment
・ Leverage your native-level English and business-level Japanese skills when communicating with employees and potential clients
・ Significantly advance your career in the global market by integrating project management, IT knowledge, and sales skills

＜Voices from Marketing Team / Sales Team Members＞ ＝＝＝＝＝＝＝＝＝＝
◆ Jessica / ZenPlus Marketing Team
・” Working at ZenGroup has given me the opportunity to take on more responsibility and gain valuable experience. When I first joined, I started working with influencers for the first time. To tell you the truth, I felt pretty uncertain about handling the budget, as it was a new level of responsibility compared to my previous job. My team leader reassured me that mistakes are a part of the process and a valuable learning opportunity. That perspective helped alleviate a lot of pressure, and I began to learn and improve my negotiation skills.”
◆ Masutani / ZenMarket Sales
・” We are always collaborating on a day to day basis and I love that it is not limited by departments. The biggest memory I have was when we held a big sales event and members from different departments all pitched in to help, leading to a big success.
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＜About Us＞
◆Who We Are At ZenGroup, a global e-commerce company headquartered in Osaka, we bring together a vibrant team of professionals from 31 nationalities across 6 continents! Together, we speak 19 languages and share a passion for serving customers worldwide with exceptional service.

◆What We Do
・ We connect Japan to the rest of the world by providing a marketplace for foreigners to enjoy Japanese products in 19 languages through our ZenMarket proxy buying platform.
・ Via our ZenPop service we offer a monthly subscription box service delivering curated boxes of stationery all over the world. ・ For Japanese brands looking to break into the world of ecommerce we offer ZenPlus EC-Mall where the best of “made in Japan” can market their goods to a global audience.
・ Japanese companies seeking solutions to improve their advertising strategies towards foreign markets can utilize ZenPromo, our ad promotion service.

◆Why We Are Hiring
・ ZenPlus has served as our e-commerce mall since 2016. Over these past 8 years, we have built a robust network of sellers and shipped numerous products from Japan. To further capitalize on the growing popularity of Japanese products internationally, we have decided to pivot and launch an innovative new project in international sales.In this role, you will utilize our international network and collaborate with major overseas e-commerce websites and malls to get our products on their shelves. Leverage your sales skills to negotiate contracts, apply your IT knowledge for project management, and use your language skills to communicate effectively in an international environment.

Other Salary
Description ◆Salary
・￥400,000~ per Fmonth（Based on previous experience and ability）
・Bonus twice a year (June and December)

◆Benefits
・Raise once per year
・Transportation Allowance (Up to 30,000 per month)
・ Relocation Allowance of ¥100,000 provided for relocation support 1 month after joining (Must be at least 60KM away from the head office, measured in a straight line)
・Overtime Pay (Paid by the minute)
・Unemployment Insurance, National Health Insurance, Worker’s Accident Insurance ・
Business casual dress code（No suit required）