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Responsible for on-site and repair center activities such as installation, implementation, maintenance and repair of company and multi-vendor systems solutions which may include hardware, software and networking products as well as operating systems. Installs and optimizes hardware/software/network products and configurations at customer sites. Diagnoses and resolves product performance problems. Performs maintenance and repair services. Ensures customer satisfaction by advising customers on preventive maintenance and configurations, which may impact product performance. Proactively responds to potential equipment issues to prevent unplanned interruption of customers’ business. Delivers (does not design) fully integrated solutions, which may include peripherals, communications, operating systems and applications software. Serves as an internal resource on technical issues. May have knowledge of third party products. May deliver internal technical training and maintenance seminars and workshops for field engineers or customers. May train other field engineers or customers. May calibrate equipment on-site for large volume customers. May qualify leads.
- Works on on-site customer service and support assignments with clearly defined objectives
- Solves problems of limited scope and complexity
Required
- Graduation of university, majoring electrical/electronical.
- Demonstrated written and verbal English communication skill
- Self-motivated and passion
- No work experience is required
Desired, if available
- Broad knowledge of measurement science
- Project management knowledge/skill/experience
Support / Service
Shift:
Day Job
Schedule:
Full Time (F)
Travel Required:
< 25%
Employment Program:
Regular
Duration (Temp Positions Only):
Not Applicable
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Careers Privacy Statement
***Keysight is an Equal Opportunity Employer.***
Candidates can be considered to work from the following locations:
APAC : Korea : Seoul : Seoul
Job ID : 45696
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