Business Development Manager-Netherlands

About Espire Infolabs:

Espire Infolabs is a global IT services company empowering businesses to drive growth and customer engagement with exceptional digital experience solutions through digital content management, multi-channel customer communication management, and enterprise applications, cloud computing, integration and analytics. It is a SEI CMMI Level 5 Ver 1.3 (Dev + SVC) Appraised, ISO 27001:2013, ISO 9001:2015, and ISO 20000-1:2011 and ISO 22301:2012 Certified Company. Espire Infolabs has offices in Singapore, United Kingdom, North America, Australia, New Zealand, and Development Centers in India (Gurgaon, Delhi and Navi Mumbai). 

Please visit us at www.espire.com to know more about us.

Relevant Experience: The incumbent should have at least 8-10 years in Software and Services sales in the European Market, specially Benelux and Germany regions with a proven track record and excellent sales credentials. Candidate should have Solution selling and new account generation experience in Customer Experience Management Solutions across different technology platforms. Any exposure of working in Insurance, Education, Logistics or Print Services Sectors will be most advantageous.

Academic Qualification: Bachelor’s degree in computer science or IT will be an added advantage.

Role Description:

• Achieving booking, billing and profitability targets for the region.
• Prospecting, qualifying, proposing, negotiating, and closing mid/large sized business deals.
• Prospecting to establish new accounts and extending business in existing accounts.
• Building credible and lasting relationships with prospects and customers for repeat business.
• Setting customer expectations consistent with service offerings and delivery potential.
• Keep customer relationship management system up to date on a daily basis.
• Developing a healthy pipeline of suspects and prospects and accurately forecasting business deals to be closed.
• Maintaining contact and opportunity information complete, accurate and in a timely manner.
• Having a comprehensive channel strategy/multipoint lead generation.
• Attending and representing the company at various business and industry meetings and trade shows.

Desired skills:

The ideal candidate must possess the following qualities:

• Must be residing in Netherlands and be based from Amsterdam/Hague and willing to work in Benelux and Germany regions.
• Language fluency in Dutch, German and French along with English.
• An in-depth knowledge of the dynamics of the IT services industry.
• Is a proven account “hunter”.
• Excellent leadership skills.
• Extensive experience of direct selling of IT solution services.
• Successfully pursued business that supports Customer Experience Management Solutions across different technology platforms.
• Established network of business contacts in Customer Experience Management Solution area
• Knowledge/experience with cloud based applications – B2B
• Knowledge/experience with WCM, CCM, DWP, CRM, ERP, ECM, RPA, Integration Solutions, Analytics, AMS enterprise level products/services
• Experience with Managed Services offerings
• Built Partnership channel to market
• Built Insurance, Education, Logistics or Print Services Sector channel to market
• Ability to convince, handle objections, and closing big-sized deals quickly.
• Relevant C-level contacts in the European market.
• Must be both dynamic and proactive in sales approach and be extremely solution oriented.
• Worked in Indian Offshoring Services environments, understanding the dynamics and cultures