Technical Project Manager

Who We Are

KeepTruckin builds technology using the latest advancements in AI and computer vision to improve the safety and efficiency of businesses with vehicles. Over one million drivers and 100,000 companies across every industry trust KeepTruckin’s integrated platform to power their operations, prevent accidents and reduce costs.

At KeepTruckin, we see our hard work rewarded in tangible ways every day, and we believe that intelligence is most powerful when paired with humility. We’re motivated by the opportunity to save lives on the road while impacting and improving every facet of multiple trillion-dollar industries that keep our physical economy moving. KeepTruckin is proud to be a Forbes Cloud 100 company, Forbes Best Startup Employer 2020, and an Inc Magazine Best Place to Work.

About The Role

As a Professional Services Technical Project Manager (API Ambassador), you will play a lead role working with our partners and large customers as they leverage the KeepTruckin API endpoints. This position enables you to become an expert on our product APIs and establish strong relationships with our partners while they build new integrations, resulting in increased value for our customers. The ideal candidate would be comfortable performing the technical activities in addition to project managing the end to end go-to-market motion for each integration.

What You’ll Do

• Help third-party developers be successful in integrating with the KeepTruckin platform APIs to create the best integration between the two systems
• Provide guidance and technical training to implementation teams to follow best practices, including troubleshooting any issues
• Cultivate a successful partner relationship, from initial partner onboarding to ongoing relationship management and expansion
• Collaborate with multiple internal stakeholders including marketing, legal, product and customer support on integration go-lives
• Share your development knowledge through webinars, blog posts, reference guides
• Gathers lessons learned and incorporates it into the Engagement Model

What We’re Looking For

• 3+ years experience working with customers in a sales engineering, post-sales, solutions/ technical engineering role
• Strong understanding and experience with authentication methods, integration standards and transports (OAuth 2.0, SFTP, Soap/Rest APIs, XML, and JSON)
• Individuals who love sharing their knowledge and advocating for developers
• Prior experience leading multiple projects in a global organization
• Ability to communicate effectively at all organizational levels and in situations requiring instructing, persuading, negotiating, conflict resolution, consulting and advising, as well as flawless written communication
• Experience with contracting is preferred
• Experience with end to end GTM release processes is preferred
• PMP certification or the equivalent preferred

Creating a diverse and inclusive workplace is one of KeepTruckin’s core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives.

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