IT Centre Director (General Manager) – Eurofins Central Laboratory

Company Description

You may not know our name but we can guarantee you know our work – all we do has a positive impact on life, health and the environment. Eurofins is by your side every day, from the food you eat to the medicines you rely on. We work with the biggest companies in the world, making sure the products they supply are safe, their ingredients are authentic and labelling is accurate. With facilities in Europe, the United States and Asia, Eurofins Genomics is an internationally leading provider of DNA sequencing services, genotyping services, DNA synthesis products and bioinformatics services for pharma, diagnostics, food, agriculture, biotechnological and research markets.

Are you our kind of extraordinary?

Our global and diverse network of companies offers a stimulating start-up environment with fast track careers. As a part of Eurofins, you will contribute to making science and innovation happen every day.

Job Description

This role is expected to build a Greenfield World Class IT Service centre focusing on Software engineering, from scratch, in line with the vision of the Eurofins Group IT. The ability to Hire Top IT Development Talent and build High performing Agile teams is a key expectation from this role.

This role shall provide a central interface and ownership for the delivery of all software development and infrastructure services to a subset of internal customers working closely with the relevant technical specialists within the virtual team environment.

Primary Responsibilities and Skills

• Experience as leader in the area of IT Solutions Development (Software lifecycle management) in an Agile environment. Proven expertise in software development & deployment, Infrastructure service delivery and Global IT operations.
• Implement the key engineering practices in software development along with the IT Quality management system.
• Should have handled or lead the General Management topics such as Budget Management, Finance reporting, Human Resources including Talent Acquisition, Talent Development and other administrative support functions.
• Meets the Software Development KPIs for software development projects. Meet the service targets, quality standards and customer requirements and establish a Strong working relationship with various stakeholders.
• Excellent interpersonal, leadership, negotiation, communication and analytical skills. Ability to work with geographically separated teams is a must.
• Self Managed (Self propelling) leadership style is highly preferred.

Secondary Skills:

• IT Service Management (Design, Transition and Operations) to deliver Offshore IT Operations.
• Planning, organization and management of the work
• Precision, reliability, dynamism and flexibility.
• Able to manage complex and large projects

Domain expertise:

• Proven work experience as a heading IT Delivery Centre
• Good technical background with an ability to give instructions to a non- technical audience
• Customer- service oriented with a problem- solving attitude
• Excellent written and verbal communications skills
• Team and People management skills

Qualifications

To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements below are representative of the knowledge, skill or ability required.

• 15-20 years of experience in leading and managing teams and integrating their results and executing

program strategies.

• Strong knowledge of software development processes such as CMMI (at level 3 minimum)
• Experience of setting, adhering to and achieving/exceeding SLAs.
• Excellent People Management skills with a strong commitment to customer service excellence.
• Should be flexible to work in the different time zone to support the priority stakeholders across different

geographies.

Education/Experience:

Bachelors or Masters degree in Computer Science, or Information Technology, or related field

Industry certifications such as TOGAF, Azure/AWS, ITIL, is a plus

Additional Information

What can we offer you?

• A multicultural, friendly and collaborative work environment in a fast-growing international company
• Opportunities for growth and take that next step in your professional career and self-development
• Long-term engagement and career development
• Competitive salary package, bonus and benefits option (Health insurance and pension, among others)
• In addition to a competitive salary and benefits package, Eurofins offers training opportunities to employees
• Flexible working arrangements