Call Centre Agent (Flexi Hours)

Roles & Responsibilities

Lalamove is a tech-enabled company that is disrupting the logistics industry by connecting customers and drivers directly through our technology. We offer customers a lightning fast and convenient way to book delivery and moving services whether they are at their home, at work or on the go. People talk about O2O, we live it.

We are now operating in Asia and LATAM our aspirations don’t stop there as our model has the ability to transform how goods moved in any city worldwide. Backed by a team of experienced entrepreneurs, Lalamove offers a great place to add real value because you get real ownership of what you do. Come work with energetic, dynamic individuals, and play a critical role in disrupting the entire logistics market in a cutting-edge tech company. Are you highly motivated and strives to exceed your goals? Join the team at Lalamove Singapore and experience first-hand, the thrill of disrupting the logistics industry.

Think you are up for it? Apply now!

What we Seek

• Note: Remuneration will be on a hourly rated basis
• Actively reaching out to interested Driver Partners via phone calls
• Provide guidance to our Driver Partners on the onboarding process
• Build and maintain long term relationship with driver partners
• Work with the Operations team on improving driver performance
• Exceed individual and team targets & KPIs

What you’ll Need

• Energetic, driven, passionate, proactive and attentive to details
• Ability to perform operational duties and team project responsibilities
• Proficient in MS office application, in particular MS Excel
• Ability to work efficiently with minimal supervision in a changing environment, multitask, and is a self-starter
• Ability to focus and work independently