Shipping Executive (Chinatown)

Responsibilities

• Provide friendly and professional communication for enquiries raised on transactions
• Provision of accurate information and solutions based on customers’ needs and requirements.

• Identify and act on selling opportunities to new / existing customers

Sea-freight shipments

• Provide support to arrange haulage services for customers, aligned with companys’ SOP.
• Ensure that customs documents are in place

• Communicate client’s requirements to operations team promptly.
• Effective communication with shipping lines to coordinate shipments
• Provision of timely updates to customers Provision solutions and resolutions to customers

• Provide supporting documents for shipments for invoicing requirements for Gnance team
• Identify potential process gaps and areas for improvements

Working Location
Chinatown (within walking distance to MRT/mall)

Competency

• Knowledge in shipping terms and operations is a plug
• Competent in computer skills and common applications (OPce, Excel, & Word)

• Strong in interpersonal communication Team management

• ability to lead, guide, support and develop the team members