Housing Officer – Places for People

We are Places for People Scotland, we manage affordable homes for people of all ages and circumstances to live and enjoy life, all across the country.

We want you to join the Places for People Group and the 11,000 other colleagues on our journey; colleagues who have helped to build, manage, maintain places that people are proud to call home and stay active in. How do we do all this? We surround ourselves with positive people, custoemr focused people and process driven people. Our people live and breathe our SPIRIT values; we are the place for spirited people.

More about your role

As a Housing Officer you will have responsibility for the day-to-day management of tenancies within your area, including estate management, dealing with anti-social behaviour, and advising on tenancy issues. You will look cover around 600 properties and have a strong focus on place management, working closely with our customers assisting them to sustain their tenancies.

This is a Fixed Term contract expected to last until the end of July 2022 and can be carried out as a Secondment as long as your have approval from your current line manager.

The role will be responsible for travelling to our tenancies in West of Edinburgh, Stirling, Falkirk, East Dunbartonshire and other surrounding areas. This is an Agile role, predominantly working from home when not visiting sites, with occasional visits to the Edinburgh office.

For a full list of duties please download the attached Job Description

More about you

The ideal candidate for this role will demonstrate excellent customer service and communication skills, and will have a commitment to customer involvement, consultation and participation, together with excellent administrative and organisational skills. Experience in housing management is desirable, but not essential.

You will work as part of a team and have a “can do” approach when responding to customers, colleagues and external partners. You will have the ability to be empathetic with our customers and their situations when necessary and will take a pro-active approach to problem solving.

A full driving licence and access to a car is essential.

The benefits

We are a large diverse and ambitious business, which will give you job security and all the challenge you could wish for. Here people can flourish, thrive, better themselves and work in fantastic communities with inspirational colleagues and customers.

We know that there’s always more we can do to make you smile, that’s why we offer a comprehensive benefits package to help colleagues save money or make their lives a little bit easier which can include:

• Excellent 27 days holiday plus bank holidays and sick pay pro rata
• Pension with matched contributions
• Training

• Extra perks including huge discounts and offers from shops, cinemas and much more.

What’s next?

If you meet the criteria and are ready to make the next step in your career then apply following our simple 5 minute application process, upload a CV and a supporting statement which demonstrates how you meet the requirements of the role. If you have any questions please call the recruitment team on 01772 666555.

Please note that we may bring the closing date forward, if we receive a large number of quality applications. If you are interested in this role we would advise applying immediately to avoid disappointment.

If you are using a mobile device such as an iPad then ensure your CV is stored in the cloud, we currently support Google Drive, OneDrive and Dropbox.