We have an excellent opportunity for a payments officer to join our Isle of Man office. The ideal candidate will undertake a range of inward and outward payment-related tasks, taking responsibility for delivering accurate work within tight deadlines, this will include handling high value payments for a range of client types. You will also be responsible for ensuring client service excellence is delivered to internal and external clients following the policies and objectives of the bank
Who are we?
Nedbank Private Wealth is a multi-award-winning private bank and wealth manager headquartered in the Isle of Man, with branches in London, Jersey and a representative office in the UAE. The company provides a full international wealth management offering through its wealth planning, investment management, and banking services, together with trustee and corporate services to both business and private clients worldwide.
At Nedbank Private Wealth, we value the 6Cs, which are the behaviours we encourage in all of our employees: Collaboration, Curiosity, Courage, Client Impact, Can Do Attitude and Completeness.
Please note this role is in Isle of Man and is therefore subject to local immigration and work permit laws.
Role specific details
- Prepare domestic and non-domestic outward payments accurately in a range of currencies
- Metadate client payment instructions to keep an accurate record of their transactions
- Issue GBP and EUR cheques
- Monitor outstanding payment instructions that are awaiting further information
- Monitor rejected/stalled STP payments and deal with them appropriately
- Undertake outward payment-related investigations, ensuring they are dealt with promptly to a satisfactory conclusion
- Retrieve historic paperwork from storage relating to payment investigations
- Monitor, investigate and clear outward reconciliation items
- Process special withdrawal mandates
- Monitor and action emails in the outward payments mailbox
- Triage payments from the outward payments mailbox to Laserfiche
- Monitor payments calendar for daily currency standing orders and process them accordingly
- Monitor and clear payments held in the payment verification system, raising callbacks where necessary
- Monitor Faster Payment rejects from NatWest and action accordingly
- Monitor failed non-domestic payments and action accordingly
- Process new/amend/cancelled currency standing orders
- Reconcile the intercompany nominal accounts and raise payments to clear the balances
- Process and apply incoming funds to clients’ accounts using Inward Payment Assistant
- Return inward funds that we are unable to apply
- Undertake inward payment-related investigations, ensuring they are dealt with promptly to a satisfactory conclusion
- Monitor, investigate and clear inward reconciliation items
- Undertake daily positioning of inward payments
- Undertake daily positioning of outward payments
- Input payments in all currencies on various systems
- Journal input and foreign exchange transactions
- Authorise domestic and non-domestic payments
- Undertake a diverse range of ad-hoc administration tasks as required where training has been received
- Cross-training throughout the department
Technical Skills and Experience
- At least two years’
experience of working within a busy payments environment in a bank, preferably
within private client wealth management/private banking/trust organisation - A good working knowledge
of domestic and non-domestic payments and SWIFT message formatting - Experience and
knowledge of Know Your Customer requirements - Skilled in using
standard Microsoft applications such as Excel, Word and Outlook
Nedbank Private Wealth commitment to diversity
We are proud of the value we place on individuality. We want you to bring your full self to work and maximise your potential. NPWI is a place where everyone can
thrive, whatever their gender, ethnicity, disability, sexual orientation and socio-economic background.
We aim to view and assess all applications as soon as we can but please note that we may not be able to get back to you until after the closing date. We do encourage you to apply well in advance of the deadline to ensure your application is received and we’re able to meet with you as soon as possible if you are
successful.
Direct applications only please
Apply for Payments Officer – Nedbank Private Wealth.
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