Security Officer – Dedicated relief (Guaranteed 120 hours per month)
Main Duties & Responsibilities – Duties include but are not limited to:
- To ensure that you read and adhere to the requirements detailed in the Assignment Instructions and Standard Operating Procedures.
- To fully understand the workings the current site roster and highlight any possible staffing shortfalls to the shift manager.
- To provide the highest level of customer service ensuring that all persons either visiting or working at the site are treated courteously and professionally at all times.
- To manage a work environment that adheres to the Health & Safety procedures and policies of VSG and the client ensuring a duty of care to all persons on the site.
- To ensure that a detailed handover of your post is carried out when being relived, without exception
- To respond to all incidents and follow escalation procedures by directing the activities of your team and other staff employed on the contract.
- To continually strive for personnel development, and support management strategic implementation.
- To continually support new initiatives and contribute towards the development of the site in the drive to establish ‘best in business’ practices across all Mitie locations.
- Ensure that you attend site at least 15 minutes prior to commencement of shift, thus ensuring the site contract staffing requirements are met (In line with AI’s).
- To undertake any mandatory training required on the contract and ensure that you proactively manage your own development plan with the shift manager.
- To actively promote a team ethos ensuring the seamless delivery of exceptional service standards to internal and external customers.
- To act as an ambassador to the client organisation ensuring that their business is represented accordingly in all the duties undertaken by you.
- To be available at short notice to cover sickness or shortfalls.
Candidate profile & experience:
- A minimum one year’s security experience working within a corporate environment is essential.
- Experience working in a fast-paced environment is essential.
- Flexibility required – available to cover shortfall at short notice and carry out shift work.
- Previous security experience in data centre is advantageous.
- Excellent communication skills essential, both written and oral.
- Demonstrate proactive and professional approach to security.
- Ability to operate in a pressurised environment.
- Excellent time management skills.
Professional Qualifications/Education:
- Front Line SIA licence in Security Guarding
- CCTV License (desirable)
- First Aid (desirable)
- Customer service experience
- Excellent time management.
Working hours and pay:
- £13.79 per hour
- 120 hours per month (Minimum guaranteed)
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