Data Entry Clerk – Empyreal Corporation

Job details

Job Type
Full-time

Full Job Description
Description:

How would you like to work for a rapidly growing company that has doubled in size during 2020 and is on track to double in size in 2021? Empyreal Logistics’ proven business model is customized towards the specific needs of our customers. Our mission is to provide and deliver a broader and deeper level of support to our customers by tailoring our logistics and cash handling services to meet the unique needs of our customers. We are looking to build a culture of dependable, flexible, and trustworthy employees that are committed to customer service and excellence. If you are the kind of person who always goes the extra mile, does more than what is expected, and truly cares about the customer’s experience, we would love to hear what makes you a special employee and how you can contribute to the continued success of our clients and our company.

Position Summary:

We are looking for a Data Entry Clerk who understands the importance of entering data right the first time as an initial and important step in providing a WOW experience to our clients. The Data Entry Clerk will enter data for new customers, update data for existing customers, and perform other clerical duties. This could be your opportunity to work at our brand-new facility conveniently located to I-25 and County Line Road.

Major responsibilities are as follows:

• Represent Empyreal as a customer service professional.
• Maintain positive, friendly, and professional communications with customers, co-workers, and management whether in person, by phone, in writing, and/or through computerized and other electronic means.
• Enter new clients’ contact information into the database systems along with the details of the contracts.
• Verify the accuracy of all information relating to the contracts and obtain any missing information.
• Update data for existing customers and maintain client’s records.
• Ensure tasks are performed in accordance with Empyreal’s processes, such as New Client Forms, Client Portal set-up; Portal logins; and operational checklists.
• Maintain up-to-date project status and ongoing client information in Salesforce.com, Empyreal’s Client Portal, and other systems.
• Resolve minor processing problems; seeks assistance from supervisor/manager or other appropriate staff for issues beyond immediate expertise.
• Maintain confidentiality of clients’ data and other sensitive information.
• Monitor contract expiration dates and notice requirements and follow-up with management team.
• Demonstrate effective interpersonal skills by acting in a manner that demonstrates Empyreal’s vision, values, and desired culture; demonstrate respect for everyone; build and sustain productive relationships; address conflict respectively and constructively; and work in partnership within and across workgroups.
• Provide other clerical and administrative support services to the sales and business development department.
• Perform special projects and other duties as assigned.

. Requirements:

If you are known as an exceptional employee who produces great work and believes in providing best-in-class customer service, we want you to join our growing team and share our vision. Salary range is $15.00 – $17.50 per year. Enjoy a great selection of benefits including group medical, dental, vision, life, disability, 401K Plan, vacation, sick time, and more! The position qualifications are as follows:

• High School diploma is required. Some college is preferred.
• One or more year’s high volume data entry experience is essential.
• Strong organizational skills, attention to details, accuracy, and time management skills are critical.
• Solid data entry and typing skills are required.
• Proficiency in MS Office Suite and customer database systems is required. Working knowledge of Salesforce is a plus.
• Must exhibit professionalism, politeness, and courtesy. Willingly steps in and helps the team.
• Trustworthiness and the ability to act with integrity is of utmost important.

Candidates must be willing to undergo and pass a comprehensive background check, drug testing, etc. Qualified candidates are requested to send their resumes, cover letter, and salary range requirements. EOE.