Engagement and Moderation – English Language – MMORPG – ModSquad

Job details

Job Type
Part-time

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Indeed’s salary guide
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• Not provided by employer
• $31K to $39.2K per year is Indeed’s estimated salary for moderator in Remote..css-11vwnmi{box-sizing:border-box;margin:0;min-width:0;margin-left:0.5rem;height:16px;position:relative;top:-4px;border:0;background:transparent;padding:0;vertical-align:middle;}.css-11vwnmi:focus{outline:auto;}
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Full Job Description

ModSquad has partnered with multiple top tier brands/clients across the globe and we need the best of the best in Social Media Engagement and Moderation!

Do you have an Engagement and Moderation background?

Do you enjoy work-from-home and flexible schedules?

ModSquad is seeking Mod Contractors to join our network!

If you want the chance to work gigs on the coolest of client projects…then ModSquad is the place for you!! Our clients are strictly Top Tier whose product offerings and services are hip, contemporary, and very current. You will instantly know who they are and very likely use them yourselves. Their customers expect the best service and support and that’s where we come in.

Our Mods bring super skills, a positive attitude, and a great vibe to project work everyday. Mods assist and guide customers to the right answers, solve concerns and are the GPS for customers to understand and optimize the best use of a client’s product or services. Project gigs available now and more are on the horizon.

As a ModSquad Social Media Engagement Moderator, you will provide social media engagement on Twitter, Facebook, and Instagram, as well as the game Forums. This will also include some minor moderation on Discord, but the focus will be on engagement.

This project will be fluid with a lot of real-time updates!

Project Hours:

24/7, Monday through Sunday

Especially Seeking Availability:

7 pm – 2 am, PST (one-hour shifts, spread out)

Hourly Rate:

To be discussed in the interview phase

Commitment:

10 hours per week with at least 4 hours on the weekends

90 days (as needed)

Orientation Start Date:

Orientation to begin ASAP; length of orientation is roughly 4 hours in total

What’s In It For You:

• The potential to work with some of the coolest clients around the world like the NFL, Vimeo, and Topps!
• Flexible self-scheduling
• Access to ‘Hot Gigs’ postings exclusive to the Mod Network
• Work from home
• Competitive hourly rate – Discussed during your first interview
• Paid orientation

What We Are Looking For:

• Be a professional-level English speaker.
• Social Media and Discord experience a plus!
• Must be able to write custom responses using proper grammar and spelling.
• Be communicative with Management and team members while on shift.
• A love of games and an understanding of gaming forums are a huge plus!

Computer Specifications Needed:

• Supported OS: Windows 10
• Processor: Intel Core i7-2600K/AMD Ryzen 5 1400
• RAM: 16GB RAM
• Hard Disk: SSD
• Video Card: NVIDIA GTX 970 / AMD Radeon R9 390X or better
• Additional Requirements: Internet connection required, Hard Drive Space: 35GB
• You must have a functional webcam for team calls.

WorkSpace Requirements:

• Dedicated laptop or desktop computer with Windows 10 or above
• Willingness to install MSQ security software and 2FA app on the phone

***PRO TIP***: Take your time and make sure you do a thorough job in completing your application. Your responses should be grammatically correct and comprehensive. This will greatly increase the probability of scoring an interview!

Please note: A Chromebook is not sufficient for ModSquad projects.

Who is ModSquad?

ModSquad is a global provider of managed digital engagement services. Our 10,000+ Mods chat with customers, moderate web content, manage communities, and buzz in social media for many of the world’s coolest brands, including the NFL, Zendesk, and Topps, to name a few. We bring companies closer to their customers than ever before. From global enterprises to international agencies to hip new startups, our clients have reaped the benefits of putting ModSquad’s expertise to work. With experienced Mods available in 50+ languages in 70+ countries, we’re your squad for the digital world.

ModSquad is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), gender, national origin, ancestry, age, physical or mental disability, military status, status as a veteran or disabled veteran, sexual orientation, gender identity or expression, marital or family status, genetic information, medical condition, or any other basis protected by applicable federal, state, or local law, ordinance, or regulation.

***Pay rates vary by client and are not negotiable. Rates will be disclosed during the interview process

#workfromhome #freelance #remote #modsquad #wearethemods #customersupport #emailsupport

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