IT Support Specialist – JINKO SOLAR U.S. INDUSTRIES INC.

Job details

Salary
$19.95 an hour

Full Job Description

GROW WITH US

JinkoSolar is the world’s largest solar panel manufacturer. Our mission is to enable a sustainable future not only for our customers, but also for our employees. Whether you are seeking to join our sales and operations team in San Francisco or our manufacturing team in Jacksonville, you will be joining teams made up of highly knowledgeable and effective professionals with diverse backgrounds and areas of expertise.

Jinko is looking for someone flexible with hours and there day to day job is answering trouble calls from the production floor with IT equipment (computers, scanners, system updates “MES & SAP”, Outlook, Internal purchasing system.)

JOB DUTIES & RESPONSIBILITIES：

• Analyze user’s requirement, provide feasible solution. Ensure qualified and timely project deliverable to meet user’s satisfaction.
• Implement each step in software life cycle including, designing, coding, and testing by user’s requirement.
• Provide support for application systems such as MES/ERP, and continuous improvement.
• Work closely with Globe project team to implement application system project.

QUALIFICATIONS:

• 
  Bachelor’s Degree in IT or related preferred
• Good communication and interpersonal skill.
• Proactive and good team player, with a positive working attitude.
• Strong analytical and problem solving skills.

KEY REQUIREMENTS & COMPETENCIES：

• 
  To provide an excellent Service Desk support service to local users on site or remotely.
• To manage and monitor sever/router/ Switch such as backup job/Status etc.
• Quickly identify and resolve incidents with all of Dyson’s end user computing services including Desktops/Laptops, printing, phones, conferencing, and corporate software support (email, VPN, Microsoft office etc.)
• Manage and complete standard change requests’ including PC/Laptop builds, new user configuration, hardware refresh, and software installations.
• Contribute to asset management activities including auditing, inventory management etc.
• Work closely with Globe IT team to conduct security Policy and system tool.