ESP Global Services is looking for a New Business Development Representative adept in proactively managing the entire sales lifecycle and winning new enterprise customers. The ideal candidate has tenured credibility in developing key relationships and solutioning services whilst closing sales.
You must have experience selling global IT help desk solutions or End user computing and, Field Engineer support services.
This role is pivotal to ESPs’ ongoing growth in the US, and we will ask a lot from you. In return we will reward you with an uncapped earning potential, and without boundaries to vertical sector focus.
What will you do?
- Develop and execute effective sales strategies to surpass monthly, quarterly, and annual revenue targets, driving business growth.
- Identify and prospect new clients through proactive outreach, targeted prospecting, and participation in local industry events.
- Manage customer relationships and interactions throughout the entire sales cycle.
- Build and maintain strong relationships with existing clients, ensuring their satisfaction, and maximising opportunities for upselling and cross-selling.
- Take ownership of your sales performance, diligently managing activities, pipelines, forecasts, and closed deals to ensure quota attainment.
- Prepare and present comprehensive sales forecasts, reports, and other relevant information to senior management.
- Stay up to date with industry trends and competitor activities to identify potential business opportunities and gain market insights.
What will you bring to ESP?
- Demonstrable experience and results as a salesperson, with the energy, confidence, and credibility to sell consultatively into enterprise level organisations, through an extensive network of leadership, key functional and technical decision-makers.
- Recent tenure focussed on selling service value in IT support managed services, field service or engineer augmentation services, service desk or end user computing solutions.
- An agile and results-driven mindset and the ability to thrive in a fast-paced, target-oriented environment.
- Hands-on with process-oriented sales methodologies, CRM software and sales analytics / lead generation tools.
If you are….
Motivated beyond sales achievement and looking for an environment that enables you to achieve your personal, career, financial and recognition goals, and your sense of accomplishment is achieving a truly valued brand, we want to hear from you.
What we will offer:
Salary:
We offer a competitive range based upon suitability and experience.
Benefits:
- Medical/Vision/Dental Insurance (including PPO)
- PTO time
- Perkbox discounts
- Commuter Program
Personal & Professional Development
Within a learning and development culture, we offer unlimited access to a wealth of professional and personal training so that you may develop your career. We will guide all employees to both specific technologies and client environment training and compliment with recommended learning journeys via our L&D system, that cater to helping you reach career goals or objectives — whether you want to become a knowledge expert in your field or apply your skills to another division.
Diversity, Inclusion & Belonging
We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know diverse backgrounds are valued and succeed here.
Location:
Remote with some travel
Who are we:
ESP Global Services has been providing customized 24/7 Global IT support solutions since 1992, expertly managed by a dedicated service delivery team, we offer day-to-day support via teams of on-site engineers or responsive visiting engineers, and multi-lingual service desk coordination that’s manages over 1,000 tickets a day for more than 200 customers.
Our ability to deliver customer-centric, targeted, and tailored IT support solutions is a natural fit for the complex needs of the fast-paced and evolving aviation industry. We developed technology-based solutions to address the high emphasis on meeting extremely short service levels spread across large campus areas with strict security controls. Supporting equipment for airports and airlines in many locations worldwide, has led to an IT support approach that applies equally to any global business with multiple international locations, wide campuses, and demanding security requirements. Plus, our spares, repairs, and logistics service enables us to deliver intelligent end-to-end IT hardware lifecycle management anywhere in the world.
We are a global community of exceptional people passionately working together with one shared vision. We uphold the highest standards of ethics, compliance, and security. We are fully ITIL-aligned and ISO-accredited for Environment, Information Security, Business Continuity, IT Service Management, and Occupational Health and Safety, and have privacy built by design into all our systems.
Our vision and ethos have stood the test of time and we aim to exceed expectation and delight customers every time and our values are integral to the way we work together.
ESP Global Services is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.
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