Senior DevOps/SRE Engineer – Launchpad Technologies Inc. – Buenos Aires, Buenos Aires

What you do

• Own parts of the cloud architecture and production operations of some of our most mission-critical cloud services that are used in multiple regions around the world
• Work in a growing team of highly skilled DevOps/SRE engineers and cross-functional development teams. You will be the voice of experience to our more junior team members and contractors
• Closely work with other groups at customer (e.g. IT, security) and contractors
• Work with stakeholders to establish a roadmap and gain adoption for DevOps/SRE best practices and technologies (cloud architecture, automation, monitoring, CI/CD, etc.)
• Hands-on, take the lead to implement critical elements of that roadmap, then delegate detailed tasks to other DevOps/SRE engineers or developers
• Support development teams in the setup, release, and operations of services in various environments
• Establish SLIs/SLOs in close collaboration with stakeholders, guide their implementation and continuous improvement against them
• Be on-call to operate production systems, triage and resolve production issues, escalate issues to other tiers, act as incident commander, run post-mortems
• Set, meet and report on targets for operational excellence, performance, reliability, security and costs

Education & Experience

• What you bring
• Bachelor’s or Master’s degree in Computer Science or equivalent experience
• 5+ years hands-on experience in a DevOps/SRE role including 4+ years of experience in a technical lead role
• Proven experience, desire, and skills to shape DevOps/SRE practices across an organization
• Highly skilled and hands-on in cloud architecture and related best practices (Azure preferred; Compute esp. Linux, AKS; SQL and NoSQL databases and other storage technologies; Networking incl. security; Big Data esp. Azure Data Lake and Databricks)
• Hands-on experience with CI/CD, IaC and release management of microservices based systems (Azure DevOps, Terraform preferred)
• Hands-on development experience building DevOps/SRE tooling (e.g. automations) to remove toil
• Proven track-record defining and executing production operations processes against customer SLAs (monitoring & alerting, incident handling, post-mortems, change management, on-call rotations, reporting)
• Proven track-record implementing data-driven decision-making processes
• Relevant industry certifications (e.g. ITIL, Cloud architecture) are a great asset

100% REMOTE WORK POSSIBLE IF YOU ARE LOCATED IN CHILE, ARGENTINA, URUGUAY, COLOMBIA, MEXICO AND BRAZIL