Date: 12-Apr-2022

Location: Buenos Aires, Americas, AR

Company: British Council

The British Council builds connections, understanding and trust between people in the UK and other countries through arts and culture, education and the English language.

We work in two ways – directly with individuals to transform their lives, and with governments and partners to make a bigger difference for the longer term, creating benefit for millions of people all over the world. We help young people to gain the skills, confidence and connections they are looking for to realise their potential and to participate in strong and inclusive communities. We support them to learn English, to get a high-quality education and to gain internationally recognised qualifications. Our work in arts and culture stimulates creative expression and exchange and nurtures creative enterprise. We connect the best of the UK with the world and the best of the world with the UK.

These connections lead to an understanding of each other’s strengths and of the challenges and values that we share. This builds trust between people in the UK and other nations which endures even when official relations may be strained. We work on the ground in more than 100 countries. In 2019-20 we connected with 80 million people directly and with 791 million overall, including online and through our broadcasts and publications.

Pay Band: E

Contract Type: Indefinite
Location: Buenos Aires

Department: Cultural Engagement

Right to Work Requirements: Right to Work in Argentina. The British Council is not able to support or sponsor work visa applications from non-Argentinians.

Closing Date: advert will close on Sunday April 24, 2022 at 23:59 Colombia time.

Role Purpose

The focus of the Programme Lead will be to be accountable for financial, operational and academic delivery of all remote teaching projects from the Remote Teaching Centre in Buenos Aires, with a focus on the following projects:

1) Plan Ceibal – Ceibal en Inglés (CEI) – operational delivery of 1300 hours of classes a week of high-quality English lessons via videoconferencing to 9-11-year-old primary school children in Uruguay. This project is primarily delivered from our purpose-built remote teaching centre (RTC) in the centre of the city of Buenos Aires but also with home based teachers.

You will lead the RTC senior management team, which includes an Academic Manager, Quality and Professional Development Manager, Operations Manager and Teaching Development Manager, and through them a team of around 30 staff.

2) Plan Ceibal – computational thinking (PCOM)– delivery of approximately 150 hours of classes a week of remotely delivered classes in computational thinking in Spanish. This project is delivered by remote teachers based at home.

You will represent the British Council and manage the relationship with both Plan Ceibal management teams (CEI and PCOM), being their main point of contact and liaison. The role will represent the British Council in terms of stakeholder management with the key client – Plan Ceibal, including, with the support of project Senior Responsible Owner (SRO), setting the strategic direction of the relationship, expanding and developing new businesses (if appropriate) and attending designated meetings (online and face to face) and management of communications.

You will ensure and manage project-level sound financial management which includes financial planning and quarterly forecasting, monthly financial reporting, and oversight of accurate incoicing and budget line management.At the moment, this role is dependent upon project funding and will last while the Ceibal en Ingles project lasts.

Main accountabilities but not limited to the following

  • Model appropriate leadership styles and British Council behaviours and ensure that all staff work in alignment with the British Council mission and values at all times, supporting British Council policies, including Safeguarding Policies, Information Management policies, Health and Safety policies and Equality, Diversity and Inclusion
  • Be accountable for effective leadership of the Remote Teaching Centre, operational and academic teams, coaching and supporting any individuals and teams involved in delivering outcome with focus on business continuity and skills development of staff.
  • Oversee academic quality and the management of the resources of the projects to deliver on multiple projects simultaneously and compliantly.
  • Lead in managing relationships with one of the most important stakeholders of the British Council’s operations in the Americas; Plan Ceibal
  • Be responsible for, with the support of the project SRO, regional EES lead and global EES technical team, designing a research and insight strategy, based on the learnings of the project and potential innovation, to help create a body of knowledge of remote teaching, positioning the project, its stakeholders and the British Council at the heart of this agenda regionally and globally.
  • Grow a pipeline for remote teaching in the Americas and help disseminate the learnings of remote teaching in the region and in the world.
  • Be accountable for effective reporting on project finances relating to both CEI and PCOM, with close cost control, monthly monitoring of budget lines, financial planning and quarterly re-forecasting and monthly reporting
  • Ensure that the projects are delivered as planned and reforecast changes in budget +/- without major impact on quality and continuity of service delivery.
  • Lead the delivery of 40,000+ hours of classes per calendar year,
  • Oversee operational delivery, including overseeing the management of freelance teacher base to ensure service delivery.
  • Be responsible for implementing new teaching contracts if secured regionally.
  • Identify and manage risks throughout the programme cycle and ensure reporting is in place through Management Control Checks (MCC), with the support and oversight of project SRO.
  • Oversee health and safety in the RTC, including fire safety, first aid and security.

Requirements of the role

  • Experience of managing a significant programme or project, with demonstrable results.
  • Experience of managing senior stakeholders and/or partnerships to achieve significant outcomes and business results.
  • Experience of managing people and leading teams successfully.
  • Proven ability to manage or actively contribute to the overall running of a teaching centre.
  • Experience of delivering teaching services
  • Experience, knowledge and familiarity with the English language teaching (ELT) sector.
  • Proven experience and understanding of child and vulnerable adult safeguarding, and a clear understanding of the risks and how to deal with them in a remote teaching context.
  • Education to degree level or above.
  • A business, management related qualification or equivalent experience or Internationally recognized Diploma in English Teaching and/or Master’s in ELT/Education or equivalent experience are a plus.
  • Written and verbal proficiency in English at C1 level is required.

Additional information

  • Work on certain Argentina Public Holidays is required, and time off in lieu is given. Holidays are taken in accordance with Teaching Centre holiday periods.

A connected and trusted UK in a more connected and trusted world.

Equality, Diversity, and Inclusion (EDI) Statement

The British Council is committed to policies and practices of equality, diversity and inclusion across everything we do. We support all staff to make sure their behaviour is consistent with this commitment. We want to address under representation and encourage applicants from under-represented groups, in particular, but not exclusively, on grounds of ethnicity and disability. All disabled applicants who meet the essential criteria are guaranteed an interview and we have Disability Confident Employer Status. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities.

The British Council is committed to safeguarding children, young people and adults who we work with. We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989.

Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed; these will include qualification checks, reference checks, identity & criminal record checks in line with legal requirements and with the British Council’s Safeguarding policies for Adults and Children.

If you have any problems with your application please email [email protected]

Please note: Applications to this role can only be considered when made through the Apply section of our careers website. Our ‘ASK HR’ email is only to be used in case of a technical issue encountered when applying through the careers website. Emails with supporting statements and CV/Resumes sent to this email address will not be reviewed and will be deleted.

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