Junior API Support – Sabre Uruguay

Req ID : 58327

Job Family : Information Technology / Software Development

Sabre Corporation is a leading technology provider to the global travel and tourism industry. Headquartered in Southlake, Texas, USA, Sabre operates offices in approximately 60 countries around the world.

At Sabre, we make travel happen. Positioned at the center of the business of travel, our platform connects people with experiences that matter in their lives.

Today, Sabre is creating a new marketplace for personalized travel. It is our people who develop and deliver powerful solutions that meet the current and future needs or our airline, hotel and travel agency customers. Join our journey!

Job Description

Under direct supervision :

• Responsible for providing advanced support, complex issue handling and in-depth customer management for Sabre’s online customer segment.
• Works with developers who are building new applications that consume Sabre APIs, customer representatives and internal Sabre employees as well as part of on-going efforts to improve service, support and strategic initiatives.
• Serves as the first point of contact for online customers regarding the integration of Sabre APIs and Sabre provided tools used in the integration and deployment of their online site.
• This process involves developing testing clients, validating XML files and schemas, reproducing customer’s scenarios in order to debug and / or find possible system bugs.
• Investigates the causes of non-conforming SOAP & REST APIs and trains users to implement solutions.

Note : this position requires availability to work on weekends and holidays.

Core skills :

• Desire to work in a strategic problem-solving and customer management role
• Excellent communication skills (written and verbal)
• Proficient fluency in written and spoken English is required. Language capability in Mandarin, Portuguese are a big advantage. Spanish is an advantage.
• Ability to absorb knowledge easily over a short period of time.
• Attention to detail and ability to multi-task
• Ability to work in a team environment

Technical skills :

• Knowledge of technical languages as XML, SOAP, REST or HTML is a plus.
• Experience in writing clear, concise and comprehensive technical documents and user guides.

Ideal candidate background :

• Students or fresh graduates in Computer Science, Engineering or a related subject.
• Knowledge of web development / online programming languages.
• Domain knowledge in travel distribution / agency operations would be advantageous but not essential

ONLY RESUMES IN ENGLISH WILL BE TAKEN INTO CONSIDERATION.

We will give careful consideration to your application and review your details against the position criteria. You will receive separate notification as we progress your application.

Please note that only candidates who meet the minimum requirements will proceed in the selection process. To learn more about the people and culture at Sabre, follow us on Facebook and LinkedIn.

This job posting comprises the law No 19691 and its decree No 73 / 019, which includes the people registered in the National Register of disabled people who have the skills and aptitude for the position described in the present posting.

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