PerconaService Delivery Manager (remote) Montevideo, Departamento de Montevideo

Does the ability to positively impact the product strategy and direction at the support and functional level of a highly reputable technical services organization excite you? Are you an evangelist for Customer First? Our customers love us, and as a Service Delivery Manager (SDM) at Percona, you have the opportunity to be the voice of the customer and ensure that your portfolio remains delighted by acting as their advocate and the conduit between the customer and Percona.

The SDM will help us provide a personalized Percona interface to nominated customers, and takes responsibility for delivery of services to those nominated customers. These services include complex managed services and consulting engagements.

Services Mission

The Percona Services group is responsible for the operational and technical delivery of the services included in the Percona products/services line. The Services group is focused on a high quality, efficient delivery of Percona services that results in high levels of customer satisfaction and retention and low operational costs.

Location: LATAM region, supporting Americas customer base

Percona is a respected thought leader in the open source community. We provide services and software for MySQL, MongoDB, PostgreSQL and MariaDB to open source users globally.

Percona is remote-only and globally dispersed; we have colleagues in more than 40 countries. We offer a collaborative, highly-engaged culture where your ideas are welcome and your voice is heard. The growth and development of our staff is a top priority; we provide funding for training, certifications, conferences and more.

Discover what it means to work with some of the smartest people in the industry, who also know how to have fun and are always willing to lend a helping hand. We offer flexible hours, the ability to work remotely and the amazing experience of working with a multinational team of experts.