R8 000 a month

Are you customer service driven? Always wanting to give the customer the best experience? Polite, have a professional voice? Then this is the job for you.

We are a dynamic new brand that focuses on the international market, giving clients an exceptional product.

Key responsibilities

  • Build strong and lasting relationships with customers and provide second-to-none customer service.
  • Take full responsibilities and end-to-end ownership of customer shipments and issues e.g refunds, returns
  • Engage in constructive problem resolution and provide solutions.
  • Act and communicate proactively and keep customers informed of any issues or changes.
  • Address root causes and seek continuous improvements – constantly look for ways to improve work processes.
  • Work independently and assist the team in realizing goals and standards – share knowledge and best practices.

We are looking for

  • Minimum 2 years’ relevant customer serving experience.
  • Previous experience in international customer service is highly preferred.
  • An excellent team player.
  • Able to work under pressure.
  • Well organized, efficient and effective.
  • Strong interpersonal and communication skills.
  • Excellent problem solving abilities.

COVID-19 considerations:

Face Shield Provided.
Face mask worn all times.
Sanitizer available on all desks and stations.
Daily Sanitizing and cleaning.
Weekly deep clean and Sanitizing.

Posted today

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