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R8 000 a month
Are you customer service driven? Always wanting to give the customer the best experience? Polite, have a professional voice? Then this is the job for you.
We are a dynamic new brand that focuses on the international market, giving clients an exceptional product.
Key responsibilities
- Build strong and lasting relationships with customers and provide second-to-none customer service.
- Take full responsibilities and end-to-end ownership of customer shipments and issues e.g refunds, returns
- Engage in constructive problem resolution and provide solutions.
- Act and communicate proactively and keep customers informed of any issues or changes.
- Address root causes and seek continuous improvements – constantly look for ways to improve work processes.
- Work independently and assist the team in realizing goals and standards – share knowledge and best practices.
We are looking for
- Minimum 2 years’ relevant customer serving experience.
- Previous experience in international customer service is highly preferred.
- An excellent team player.
- Able to work under pressure.
- Well organized, efficient and effective.
- Strong interpersonal and communication skills.
- Excellent problem solving abilities.
COVID-19 considerations:
Face Shield Provided.
Face mask worn all times.
Sanitizer available on all desks and stations.
Daily Sanitizing and cleaning.
Weekly deep clean and Sanitizing.
Posted today
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Apply for Customer Service Representative – Lead Capital Group – Bloubergstrand, Western Cape 7441.
Job vacancy Customer Service Representative – Lead Capital Group – Bloubergstrand, Western Cape 7441 and Customer Service Representative – Lead Capital Group – Bloubergstrand, Western Cape 7441 Salary.