Customer Care / Order Processing (part-time) – Leybold Italia S.r.l.

The Role

• 
  Enter and monitor customer orders received via emails, e-shop and web portals
• Ensure received orders are in line with the agreements and quotations
• Manage unclear and deviating contract conditions
• Follow up deliveries and inform the customer proactively
• Process invoices and credit notes
• Manage overdue receivables and blocked orders
• Maintain Customer Master Data
• Manage customer complaints and returns
• Give support to the customers at any moment to ensure customer satisfactions

What you can expect from us?

• Structured onboarding and training
• International career opportunities within the Atlas Copco Group
• Attractive compensation and benefits package
• You can grow with us: we always look for internal candidates before checking the market and have training and development programs
• We have a friendly, family-like atmosphere
• You can be creative and promote your own ideas
• Every day brings new challenges and new things to learn

What we expect of you?

• 
  High school education
• Minimum of 1 year working experience in customer care
• Cope with pressure and maintain a positive working attitude
• Customer focus and commitment
• Effectively manage multiple tasks in a high workload and deadline driven working environment
• Clear and effective verbal and written communication
• Excellent verbal and written English required
• Excellent computer skills, Ideally knowledge of SAP

City
Milano

Recruiter
[email protected]

Hiring Manager
Sandra Stojisavljevic

Last Day to Apply

About Leybold

Leybold employs people on four continents. Many of them have a scientific or technical focus. Their knowledge, creativity and experience are essential for our success.
The demands of the high-tech industry and the cultural diversity in our globally active company also contributes to an attractive and stimulating working environment at Leybold. Technical knowledge is important to us, as are personal soft skills and the willingness to work in international project teams.
Leybold is part of the Vacuum Technique Business area of the Atlas Copco Group. The Group’s sustainable approach also determines our visions and values. A wide range of training and further education programs are available, to enhance technical know-how and systematically expand skills. Because only great ideas accelerate innovation.

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