Business Banker – Agency

JOB OVERVIEW

Career Area: Business & Commercial Clients

Location: Lagos Island, Lagos, Nigeria

Job Type: Full-Time Regular

Job ID: 63844

JOB PURPOSE

To manage, optimize value and drive profitability from a portfolio of Enterprise Direct customers

KEY RESPONSIBILITES

Promote and sell a range of appropriate products and solutions that meet the financial needs of small and medium business customers which includes acquiring and opening new business accounts (walkin customers and customers pro-actively approached in the local market area) and Cross-selling additional products & services to existing customers (walk-in customers, during pro-active telephone conversations).

? Sales and financial targets as per KRA scorecard

? Liability Generation

? Profitability

Identify sales leads for associate company stakeholders e.g. Vehicle and Asset Finance; Electronic Banking; Trade; Global Markets; etc

? Contribution Growth (i.e. increase in customer profitability).

? Mining the ecosystems

Mine existing customer data to identify expansion and/or additional business opportunities ? Contribution Growth (i.e. increase in customer profitability

Identify opportunities to migrate top-end customers to Commercial Banking.

? Collaboration

? Customer retention

Providing a central (information/ query handling) service point for a portfolio of Enterprise Direct customers.

? Increased Customer satisfaction index

Ensure KYC documentation, regulatory compliance and control is adhered to.

? Compliant accounts

? Nil audit exceptions

QUALIFICATIONS

First Degree

Field of study: Finance and Accounting or General Social Science Degree

Professional Qualification: CIBN, ACA/ICAN, ACCA, ICEN, RIMAN will be an added advantage

Experience: 3-4 Years

Experience Description: cognate experience in sales and relationship management of customers to be able to drive profitability and build relationships

1-2 Years

Experience Description: Ability to develop products tailored to customers? needs