Intern Job

Remote Eligible: Onsite

Onsite Location(s):
Coyol, A, CR

Additional Locations: Costa Rica-Coyol

Diversity – Innovation – Caring – Global Collaboration – Winning Spirit – Caring – High Performance

At Boston Scientific, we?ll give you the opportunity to harness all that?s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we?ll help you in advancing your skills and career. Here, you?ll be supported in progressing ? whatever your ambitions.

About the Role:

This opportunity will make you a part of Boston Scientific internship program that offers on-the-job training or project performed by university senior students at a company. The role will include activities provide Perform raw material purchases for the company in a timely and efficient manner in order to assure proper functioning of the organization. Satisfy our clients? product requirements through an efficient control and programming of company resources. The internship period will be for a period of up to 12 months and the student will receive a subsidy during their period on the company.

Leads a high performing, customer centric team within Global Business Services (GBS) providing one or more business services to Boston Scientific. Ensures consistency with global processes and maximizes operational efficiency.

Your Responsibilities Include:

• Be part of a high performing, customer centric team within Global Business Services (GBS) providing one or more business services to Boston Scientific.

• Ensures consistency with global processes and maximizes operational efficiency.

• Point of contact for internal & external customer queries and issues. issues.

• Helpdesk for P2P related questions across Purchasing, Accounts Payable, Vendor Master and myBuy enablement.

• Resolve phone and email queries / issues timely while maintaining high customer satisfaction.

• Able to meet customer expectations within SLA

• Solves problems for customers (internal and external)

• Is able to root cause problems to identify solutions and explain to the customer what are the options available.

• Knows, understand and follows policies and procedures.

• Knows and understand the procure to pay process (PTP)

• Partner across PTP service lines to root cause, resolve and mitigate

• Participate in projects or actions to improve the overall performance quality of the P2P process.

• Creating and maintaining up to date documentation of the processes.

• Reporting on metrics like: SLA, Volume of tickets, Tickets by category, First pass yield.

• Training other staff members on troubleshooting, systems and process.

What We?re Looking For:

• At least 80% of studies completed in Bachelor in Business Administration
• English required 70% and Portuguese (Desirable)
• 1-2 years of global P2P experience (desirable)
• Experience in using Ariba?s PtP module, the category enablement process, and overall use of catalogs (Optional)
• Analytics and problem solving experience
• Experience with Microsoft Office applications including Excel and PowerPoint.
• Knowledge of SAP, ARIBA, Service Now (not mandatory but desirable)
• Excellent written, verbal, and presentation skills
• Strong interpersonal skills
• Customer service orientation
• Strong written and verbal communication skills
• Comfortable with frequent change and ambiguity in a matrix organization
• Analytical decision making; problem solver
• Ability to deliver against targets and objectives
• Strong organizational skills; ability to prioritize and multi-task in a fast-paced environment with a high regard for urgency and accuracy

Requisition ID: 529716

As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most ? united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do ? as a global business and as a global corporate citizen.

So, choosing a career with Boston Scientific (NYSE: BSX) isn?t just business, it?s personal. And if you?re a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you!