AED2,500 – AED3,500 a month

Boutique Hotel in the CBD area of Dubai is looking to hire front desk executive / reservationist.

As a Reservation Agent you must be able to work with minimal supervision and have excellent customer service skills. Additionally, you should be able to up-sell and have excellent knowledge of deals and savings available to customers.
Reservation Agent Responsibilities:

  • Assisting customers for Room reservations
  • Making reservations for customers based on their various requirements and budgetary allowances.
  • Checking the availability of accommodation on the customers’ desired travel dates.
  • Processing payments and sending confirmation details to customers.
  • Sorting out any issues that may arise with bookings or reservations.
  • Selling and promoting reservation services.
  • Answering any questions customers might have about the reservation process.
  • Providing support to customers who may need to amend or cancel a reservation.

Reservation Agent Requirements:

  • High school diploma.
  • Experience working in sales or public relations, preferably in the hospitality or travel industries.
  • Customer-service experience.
  • Excellent written and verbal communication skills.
  • Multi-tasking and time-management skills, with the ability to prioritize tasks.
  • Proficient in Microsoft office suite.
  • Data entry experience.
  • Flexible working hours.

Job Type: Full-time

Salary: AED2,500.00 – AED3,500.00 per month

Experience:

  • Hotel: 2 years (Required)

Language:

  • Arabic (Required)

Hiring 1 candidate for this role

Urgently hiring

Posted today